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I keep getting a pop-up that tells me to upgrade my operating system. How do I turn this pop-up off?

Posted

There's an annoying pop-up that loads every time I start Firefox. It tells me to upgrade my operating system, as the latest version of Firefox doesn't support it. But it's the most advanced version of the OS my system will cope with, so that's not an option.

How do I turn the pop-up off?

There's an annoying pop-up that loads every time I start Firefox. It tells me to upgrade my operating system, as the latest version of Firefox doesn't support it. But it's the most advanced version of the OS my system will cope with, so that's not an option. How do I turn the pop-up off?

Chosen solution

For Windows 2000 also see:

On Windows 2000 this pop-up is generated by this extension:
Firefox Notification Hotfix 20120430.01:

So you can disable it to stop the popup.

  • Tools > Add-ons > Extensions
Read this answer in context 5

Additional System Details

This happened

Every time Firefox opened

This started when...

Firefox last upgraded.

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Foxit Reader Plug-In For Firefox and Netscape
  • getplusplusadobe16248
  • DivX Web Player version 1.4.0.233
  • DivX® Content Upload Plugin
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Npdsplay dll
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.0; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 5.0; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
British English Dictionary
1.19.1
true
en-GB@dictionaries.addons.mozilla.org
Firefox Notification Hotfix
20120419.01
true
firefox-hotfix@mozilla.org
Google Quick Search
1.0
true
{d8a1b480-7f6a-11dd-ad8b-0800200c9a79}
Java Quick Starter
1.0
false
jqs@sun.com
Important Modified Preferences
Name
Value
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0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
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317440
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.canterburygamers.org.uk/news.php
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
browser.tabs.onTop
false
browser.tabs.warnOnClose
false
dom.max_chrome_script_run_time
0
dom.max_script_run_time
0
extensions.lastAppVersion
12.0
font.minimum-size.x-western
10
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1335164561
places.history.expiration.transient_current_max_pages
10027
places.history.expiration.transient_optimal_database_size
16042884
places.last_vacuum
1303346392
print.print_printer
Progeny PDF Printer
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Graphics
Adapter Description
3dfx Interactive, Inc. Voodoo3
Vendor ID
0x121a
Device ID
0x0005
Adapter RAM
Unknown
Adapter Drivers
voodoo3
Driver Version
5.0.2080.1
Driver Date
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WebGL Renderer
Blocked for your graphics card because of unresolved driver issues.
GPU Accelerated Windows
0. Blocked for your graphics card because of unresolved driver issues.

jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

This could be difficult to answer unless someone has Windows 2000 around to play with...

One other thought: Since Firefox 12 will become less safe to use over time (more security vulnerabilities are revealed each time security patches are released), you might want to consider adding some sandboxing software in the near future to protect the rest of your system from whatever comes through your browser.

This could be difficult to answer unless someone has Windows 2000 around to play with... One other thought: Since Firefox 12 will become less safe to use over time (more security vulnerabilities are revealed each time security patches are released), you might want to consider adding some sandboxing software in the near future to protect the rest of your system from whatever comes through your browser.
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157385 answers

See https://support.mozilla.org/kb/firefox-no-longer-works-windows-2000

You probably need to disable the update check to avoid that message.

  • Tools > Options > Advanced : Update
See https://support.mozilla.org/kb/firefox-no-longer-works-windows-2000 You probably need to disable the update check to avoid that message. *Tools > Options > Advanced : Update
drewdove 1 solutions 10 answers

I have "Never check for updates" and the nag pop-up still shows its freaky head every time I start FF12.

I have "Never check for updates" and the nag pop-up still shows its freaky head every time I start FF12.
DalPal 0 solutions 6 answers

I'm also getting annoyed with this problem. I have set 'never check for updates' but it still appears. My Win2k system is old and slow but it is has lots of disk space, is extremely reliable and it runs all my old peripherals. I use it for most of my internet access to keep the nasties away from my other computers and I have no desire to stop using it. I also don't have the time to see about updating the OS, it would have to be XP which may also become obsolete before long, who knows. I have been using Firefox for years and Netscape before that, I don't want to change. However, this popup is going to become more and more irritating. I seem to remember there used to be a text file containing all the parameters which you could edit (I never tried) but I can't find it any more. I was wondering if there was something in that which could tell it to stop the popup (if it still exists). Otherwise, should I backtrack to version 11 (assuming I can find it)?

I'm also getting annoyed with this problem. I have set 'never check for updates' but it still appears. My Win2k system is old and slow but it is has lots of disk space, is extremely reliable and it runs all my old peripherals. I use it for most of my internet access to keep the nasties away from my other computers and I have no desire to stop using it. I also don't have the time to see about updating the OS, it would have to be XP which may also become obsolete before long, who knows. I have been using Firefox for years and Netscape before that, I don't want to change. However, this popup is going to become more and more irritating. I seem to remember there used to be a text file containing all the parameters which you could edit (I never tried) but I can't find it any more. I was wondering if there was something in that which could tell it to stop the popup (if it still exists). Otherwise, should I backtrack to version 11 (assuming I can find it)?
jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

No, don't revert to Firefox 11. Just never close Firefox 12 unless you really have to. :-)

But semi-seriously, I suspect it won't be long before someone releases an add-on to suppress the message.

More seriously, if you plan to run any out-of-date browser, you should consider using "sandboxing" (virtualization) software that prevents browser-based threats from infecting the rest of your computer.

No, don't revert to Firefox 11. Just never close Firefox 12 unless you really have to. :-) But semi-seriously, I suspect it won't be long before someone releases an add-on to suppress the message. More seriously, if you plan to run any out-of-date browser, you should consider using "sandboxing" (virtualization) software that prevents browser-based threats from infecting the rest of your computer.
drewdove 1 solutions 10 answers

I'm about ready to delete Firefox and use Opera or another browser that doesn't think I'm not good enough simply because I can't afford to buy a new computer. Or I may just use Netscape 9.

I'm about ready to delete Firefox and use Opera or another browser that doesn't think I'm not good enough simply because I can't afford to buy a new computer. Or I may just use Netscape 9.
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157385 answers

You can set another page as the home page (not the default http://start.mozilla.org/en-US/) to avoid that pop-up.

You can set another page as the home page (not the default http://start<i></i>.mozilla<i></i>.org/en-US/) to avoid that pop-up.

Question owner

That isn't my home page.

That isn't my home page.
jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

Hi uncle_wilf, I'm having trouble understanding your comment.

Edit: Are you saying that you get the message no matter what home page you try?

Hi uncle_wilf, I'm having trouble understanding your comment. Edit: Are you saying that you get the message no matter what home page you try?

Modified by jscher2000

Question owner

Cor-el suggested changing from the default homepage to cure the problem. But my homepage is not the default homepage.

Cor-el suggested changing from the default homepage to cure the problem. But my homepage is not the default homepage.
DalPal 0 solutions 6 answers

I have Firefox set to start with a blank page, so I don't think the home page has anything to do with it.

I have Firefox set to start with a blank page, so I don't think the home page has anything to do with it.
TatuhHedd 0 solutions 2 answers

Same problem. Because I use a PPC G5, I cannot run FireFox newer than 3.6. I can live with that, since I don't have an extra $7500 to buy a comparable Intel PowerMac. But about a week ago, the yellow pop-up thing started showing up on EVERY PAGE I GO TO, and having updates turned off has not helped. I doubt this issue will be addressed, but I am about to go postal over here with rage...

Same problem. Because I use a PPC G5, I cannot run FireFox newer than 3.6. I can live with that, since I don't have an extra $7500 to buy a comparable Intel PowerMac. But about a week ago, the yellow pop-up thing started showing up on EVERY PAGE I GO TO, and having updates turned off has not helped. I doubt this issue will be addressed, but I am about to go postal over here with rage...
cor-el
  • Top 10 Contributor
  • Moderator
17419 solutions 157385 answers

Chosen Solution

For Windows 2000 also see:

On Windows 2000 this pop-up is generated by this extension:
Firefox Notification Hotfix 20120430.01:

So you can disable it to stop the popup.

  • Tools > Add-ons > Extensions
For Windows 2000 also see: *[[/questions/926004]] On Windows 2000 this pop-up is generated by this extension:<br /> Firefox Notification Hotfix 20120430.01: *https://addons.mozilla.org/firefox/addon/firefox-hotfix/ So you can disable it to stop the popup. *Tools > Add-ons > Extensions
drewdove 1 solutions 10 answers

Thanks cor-el, that did it. :-)

Thanks cor-el, that did it. :-)
James
  • Moderator
1594 solutions 11232 answers

Helpful Reply

@TatuhHedd

Type about:config in Location (address) bar and filter for plugins.hide_infobar_for_outdated_plugin and double-left-click or right-click and toggle this to true

@'''TatuhHedd''' Type '''about:config''' in Location (address) bar and filter for <b>plugins.hide_infobar_for_outdated_plugin</b> and double-left-click or right-click and toggle this to '''true'''
DalPal 0 solutions 6 answers

I overwrote Firefox 12 with Firefox 3.6.28 and the popup stopped. I notice that it doesn't have the Firefox Notification Hotfix extension, so maybe this is what did it.

I overwrote Firefox 12 with Firefox 3.6.28 and the popup stopped. I notice that it doesn't have the Firefox Notification Hotfix extension, so maybe this is what did it.
DalPal 0 solutions 6 answers

This answers my early question: I seem to remember there used to be a text file containing all the parameters which you could edit - about:config is the key!! Thank you very much.

This answers my early question: I seem to remember there used to be a text file containing all the parameters which you could edit - about:config is the key!! Thank you very much.
TatuhHedd 0 solutions 2 answers

I found a solution, though I don't know how long it will work....

I am now using this, and it is working great, so far:

link text

Thanks for everyone's help, and I hope this will solve the problem for at least some of you others...:)

I found a solution, though I don't know how long it will work.... I am now using this, and it is working great, so far: [http://lowendmac.com/ed/royal/12sr/flash-11-and-powerpc.html link text] Thanks for everyone's help, and I hope this will solve the problem for at least some of you others...:)
finitarry 251 solutions 3421 answers

Where would I get sandbox software for Mac OS Tiger? I did a search, but did not see anything promising.

Where would I get sandbox software for Mac OS Tiger? I did a search, but did not see anything promising.
jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

Hi finitarry, if you have an Intel-based Mac, you could try VirtualBox (I haven't tried it myself).

Hi finitarry, if you have an Intel-based Mac, you could try [https://www.virtualbox.org/wiki/Downloads VirtualBox] (I haven't tried it myself).