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infection alerts

  • 3 replies
  • 4 have this problem
  • 190 views
  • Last reply by Denys

nealsun
nealsun

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

All Replies (3)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hello,

Firefox does NOT send such kind of messages. Do they show up when Firefox is closed?

Also, could you please post a screenshot of those messages? What do they prompt you to do / where do they lead you?

patzanddennis
patzanddennis

These are popping up all over my screen. trojan detected, virus detected etc. Please tell me how to remove them

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hey patzanddennis,

Try blocking Web Push notifications in Firefox for suspicious websites. Also, if you need further help, please [support.mozilla.org/questions/new/firefox/form ask a new question] (and make sure to read the answer above!).