Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Maintenance Service web page instructions

  • 7 replies
  • 59 have this problem
  • 44 views
  • Last reply by AliceWyman

more options

Under Disabling the Mozilla Maintenance Service on the Mozilla Maintenance Service page, instruction #1 is for getting to Preferences in Mac Firefox, not Options in Windows Firefox. If the Maintenance Service is for Windows, why put in an instruction that applies to Mac Firefox?

Under Disabling the Mozilla Maintenance Service on the Mozilla Maintenance Service page, instruction #1 is for getting to Preferences in Mac Firefox, not Options in Windows Firefox. If the Maintenance Service is for Windows, why put in an instruction that applies to Mac Firefox?

Chosen solution

finitarry, My revision is still pending. It could take a week or two (sometimes longer) for article changes to be reviewed. You can see my proposed changes here, by clicking on the revision date and then clicking on the + in front of Revision Content:

https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service/history
Read this answer in context 👍 0

All Replies (7)

more options

You are using a Mac to ask your question. If you go to that page with a Mac, the fact that you are using a Mac is detected (as on most Mozilla help articles), and the Mac instructions are displayed. To see instructions for another OS, change the setting in the right margin of the page under "Article is for...".


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Support articles will detect your Firefox version and operating system, and display appropriate information. You can also manually switch using the links on the right, below “Article is for”.

Viewed on a Mac, the article has a note at the top that says,

Note: The article only applies to Windows.

If the note wasn't there before, it means the article was recently updated. Anyone can update articles. If you're interested in helping, see

more options

For the record, the article being discussed is What is the Mozilla Maintenance Service?

more options

What is the point of putting in revised instructions for Mac Firefox if the whole thing applies only to Windows? In that case, browser-sniffing will not be much help anyway. I take it that this kind of thing will be only for Windows, never for Mac OS?

more options

finitarry, I made a revision and started a discussion thread in the What is the Mozilla Maintenance Service? article's discussion forum, here.

The Mozilla Maintenance Service is only for Windows. More info here:

more options

Alice, That first page is still showing the Mac-adjusted first step for disabling the service. "1. On the menu bar, click on the Firefox menu and select Preferences... ."

more options

Chosen Solution

finitarry, My revision is still pending. It could take a week or two (sometimes longer) for article changes to be reviewed. You can see my proposed changes here, by clicking on the revision date and then clicking on the + in front of Revision Content:

https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service/history