When I try to download a pdf from a website (such as articles), a new window opens, but nothing happens. I am not getting the prompt to download like before.
I used to get the prompt to download to a folder and that does not happen any more.
All Replies (4)
Hi goodno,
Have you looked at the settings in the Applications panel - Set how Firefox handles different types of files to see if you have told Firefox to open a pdf file instead of saving it? That is where I'd start. If you told Firefox to save the file by default and it isn't doing that, I'd suggest you look at How to fix preferences that won't save.
As for Firefox opening a window and nothing happening, you probably don't have the right plugin to view PDF files. You should read View and edit PDF files using Firefox’s built-in viewer. It's got two plugins listed. I'd try them both just to be sure :)
Hopefully this helps!
I had the same issue. I went to Manage Add-ons on the General tab and turned off (disabled) the Adobe Acrobat NPAPI Plug-in Version 10.1.3. I am now able to download PDFs with FireFox. This PDF is outside of the browser, but that is the way it always worked for me.
DennyJD you rock! That solved the problem for me. Thanks!
Stephen G I had the same problem and on other forums many have had this and similar problems.
THE FIX:
-go to_ Firefox>Preferences>Applications.
All the plug-ins should appear. Click on the Adobe plug-ins one at a time and click the Icon on the Actions side of screen and the available options appear... use the "Adobe Acrobat Reader (default) plug-in" instead of the "Adobe Acrobat Reader NPAPI plug-in". Don't miss the Preview Document one way down the list.
Apple is now going the way of Micorsoft and not following through with their operating system changes and other vendors. With Steve Jobs no longer at the helm I am assuming this will become the norm for them. A shame_ I've been an Apple advocate for 30 years. I have had many problems since upgrading to OS 10.7!