Rate your Firefox experience (Heartbeat)

Mozilla is working hard to improve Firefox and we need your help to make this happen. As you use Firefox, you may be selected to rate your experience. Your feedback gives us a real-time understanding of your needs so we can act on them quickly.

How can I participate?

The "Please Rate Firefox" prompt will show up for a small sample of users. If you see this prompt, simply select a star rating and Firefox will report it back to Mozilla.

heartbeat

After you rate Firefox, a new tab will open with additional resources for common issues and new features so you can get help right away.

Opting out

The prompt will appear only for a small, random sample of users but you can change your settings, if you prefer never to see this prompt:

  1. In the address bar, type about:config and press EnterReturn.

    • The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!I accept the risk! to continue to the about:config page.
  2. Find the preference browser.selfsupport.url and double-click on it.
  3. Delete the value (leave it blank), and click OK.
  1. In the address bar, type about:config and press EnterReturn.

    • The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!I accept the risk! to continue to the about:config page.
  2. Find the preference extensions.shield-recipe-client.enabled.
  3. Set the value of the preference to "false" by double clicking on it.

What happens with my feedback?

Your feedback is aggregated and reported back to the teams responsible for developing and improving Firefox. Your feedback will be used to develop new features and fix issues in upcoming releases.

How else can I improve Firefox?

  • Report issues through Bugzilla.
  • Share feedback about Firefox through Input. Please mention heartbeat in your comment.

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These fine people helped write this article: AliceWyman, Chris Ilias, Mike Cooper, Joni. You can help too - find out how.