Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

URL of site disappears from location bar, says only "go to a website"

  • 3 replies
  • 4 have this problem
  • 2 views
  • Last reply by fliss

more options

After a window has been open for awhile, the url is no longer shown. The only way I can get it back is to go to another site and then click on the back arrow. The Window tab shows only Mozilla Firefox. This does not happen with all sites, maybe 60 percent.

After a window has been open for awhile, the url is no longer shown. The only way I can get it back is to go to another site and then click on the back arrow. The Window tab shows only Mozilla Firefox. This does not happen with all sites, maybe 60 percent.

Chosen solution

This sounds like it will take some troubleshooting to figure out. The first thing to try is to start Firefox in Safe Mode and see if the problem goes away. To start in Safe Mode, quit Firefox and then hold down the Option key while starting it. More details here - Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. Let me know what happens.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

This sounds like it will take some troubleshooting to figure out. The first thing to try is to start Firefox in Safe Mode and see if the problem goes away. To start in Safe Mode, quit Firefox and then hold down the Option key while starting it. More details here - Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. Let me know what happens.

more options
more options

Thanks so much, Verdi!

It turned out that the culprit was DivX Plus Web Player. I disabled it and now FF works just fine.