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how to get print selection to work

Posted

I am unable to get the print select to work on Firefox 11.o. I am able to click on print select but nothing prints. Aside from uninstalling 11.0 to an older version, are there any fixes? I use a mac os x version 10.7.3. Any help would be greatly appreciated.

Chosen solution

I downloaded the new version this morning and it is now working! Yeah! Thanks for addressing this problem!

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Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.15
  • Version 2.7.5.6365
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
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  • Shockwave Flash 10.1 r102
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  • Office Live Update v1.0
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Matt_G
  • Administrator
  • Moderator
380 solutions 1848 answers

Hi zbsbca,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

Question owner

Hi Matt -

I did look at the Knowledge Base article Firefox prints incorrectly and found nothing along the lines of my problem. I also reset the print settings but am still unable to print a selection. Of note is that this pertains only to email.

metbear1012 0 solutions 1 answers

Helpful Reply

I am using Windows XP and have the same problem with Print Selection printing blank pages when selected print is from emails. When I try to select text from other webpages it cuts off some of the first lines.

Also tried to reset print setting but it did not help.

dolphinmoon 1 solutions 5 answers

I have an HP 2175 all in one printer and since my update I can no longer print "Selection" only! Please help - Wasting a lot of ink printing things I do not need! I tried to reset and also still have the problem! Think I will have to delete the newer version and reload the old one - not else seems to work.

Question owner

Any idea how we can get someone at Firefox to seriously look into this issue?

dolphinmoon 1 solutions 5 answers

I am going to report a "BUG" This is the only link I can find! https://bugzilla.mozilla.org

jscher2000
  • Top 10 Contributor
2357 solutions 20872 answers

Related discussion going on here with another HP model and Firefox 11: Print Selection no longer working for Firefox only using a HP Laserjet 1100.

dolphinmoon's bug filing: 738373 – I have an HP 2175 all in one printer and since my update I can no longer print "Selection" only.

Another recent bug filing showing progress toward a fix, at least for some scenarios: 736915 – Print Selection prints a blank page when the selection is inside a table in SeaMonkey2.8 & Firefox11 and later.

Please note this Bugzilla etiquette: you can register and vote for a bug to be fixed, but please don't post any "me too" or "why hasn't this been fixed" comments. Comments are emailed to the developers listed on teh bug, and "bug spam" can cause people to remove themselves from the bug, which is counterproductive if you want to get it fixed.

Question owner

Thank you jscher2000 for attempting to find a solution to this problem. It used to be (before the update last week) really easy to print a paragraph of text instead of the whole page or document. I am no longer able to do this. "Print Selection" is still an option under Print but it prints a blank page. Very inconvenient and huge waste of paper and ink. There has to be a quick solution to this problem.

jscher2000
  • Top 10 Contributor
2357 solutions 20872 answers

zbsca, do you have this problem on all pages, or only some? The bug in the process of being fixed involves selections inside an HTML table. Many sites are laid out in HTML tables, although in modern designs, you find far fewer set up that way.

I use pdfFactory, so if I print to PDF I can see immediately whether there is a problem. You could install the evaluation version for debugging. Sorry, didn't notice you were a Mac user. Is there a "print to PDF" option on the Mac?


My usual strategy for printing selections is to use a bookmarklet to remove everything else on the page and then print normally. This old thread has more information: Printing selection.

Note: A faster way to add a bookmarklet is as follows.

First, copy the entire script code to the clipboard. (From the above thread.)

Next, if you are not displaying the Bookmarks Toolbar, use View > Toolbars > Bookmarks Toolbar to display it. (If you aren't displaying the classic menu bar, you can use Alt+v to open the View menu.)

Right-click on the Bookmarks Toolbar and choose New Bookmark.

Paste the code into the Location box (the second box).

Then type a useful name in the Name box (e.g., Crop4Print) and click Add.

Now, when you want to hack the page, click the button to run the script.

Modified by jscher2000

Question owner

Thanks once again for your efforts to solve this problem. It is happening on all pages. For example, if there is a very long email thread and i only want to print one of the threads, I used to be able to select that thread, then click print, click print selection and only the selection would print. Unfortunately, your way is much more complicated.

Cheng Wang
  • Administrator
  • Moderator
36 solutions 435 answers

This is a known bug. A fix is being worked on for it the next version of Firefox.

Question owner

The next update...when will that be?

jscher2000
  • Top 10 Contributor
2357 solutions 20872 answers

Firefox 12 is due out April 24th. I'm not sure how you can confirm that it will be fixed in that version. Someone who understands Bugzilla better than I do might be able to determine that.

Cheng Wang
  • Administrator
  • Moderator
36 solutions 435 answers

Helpful Reply

Yep, the release is scheduled for April 24th (or thereabouts). The fix hasn't landed in beta yet but I'll be sure to update the thread when it has so you can switch over to the beta channel and get the fix right away.

Question owner

Thank you, I would appreciate it.

RolfBeyer 0 solutions 4 answers

I have the same problem. It stated with last update

redeft 0 solutions 2 answers

Since installing ff 11 I have been unable to print selected gems of wisdom from a forum thread I'm following. I choose the selection option on the print menu and the printer spits out a page with the header on top and the footer at the bottom and nothing in between. It's April 24. How much longer for the fix?

Cheng Wang
  • Administrator
  • Moderator
36 solutions 435 answers

This is fixed in Firefox 12 (which released today). Go to www.mozilla.org/firefox to download the updated version.

dolphinmoon 1 solutions 5 answers

Chosen Solution

I downloaded the new version this morning and it is now working! Yeah! Thanks for addressing this problem!

mallard 0 solutions 2 answers

Windows XP. I downloaded Firefox 11 and have also had problems with printing. A selection will print but if it is at the bottom of a page, for instance, the printer scrolls through the paper to the original position at the bottom. It will not print a selection at the top of a page. If I print 2 pages, it stops at the end of the first one and tells me to turn the paper over. I need to press 'resume' to carry on. I have just downloaded Firefox 12 and am VERY disappointed to discover that nothing has changed. Any suggestions, please? Printing is fine if I revert to Internet Explorer.