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Print Selection no longer working for Firefox only using a HP Laserjet 1100

Posted

Was working fine yesterday. Is not working today. Print selection prints out content fine with IE but not with Firefox. What has changed from yesterday? How do I fix the problem? Thanks, in advance.

Was working fine yesterday. Is not working today. Print selection prints out content fine with IE but not with Firefox. What has changed from yesterday? How do I fix the problem? Thanks, in advance.
jscher2000
  • Top 10 Contributor
8773 solutions 71727 answers

What exactly is going wrong: Is the Selection option available in the print dialog, or grayed out? Does the browser ignore that setting? Is the printout incorrect in some other way?

What exactly is going wrong: Is the Selection option available in the print dialog, or grayed out? Does the browser ignore that setting? Is the printout incorrect in some other way?

Question owner

The header and footer are printing out fine. The "Selected" content on the web page is not printing out at all when using the latest version (i.e. 11.0) of Firefox. HP Tech Support wanted to charge me money to try and diagnose then fix the problem. Not interested in that. I have now uninstalled Firefox 11.0 and then re-installed Firefox 3.6. This version of Firefox is once again allowing me to print out the "Selected" portions of web sites without difficulty. It may just be a compatibility issue with Firefox 11.0 that needs to get fixed for HP Laserjet1100 users like me. Thought?

The header and footer are printing out fine. The "Selected" content on the web page is not printing out at all when using the latest version (i.e. 11.0) of Firefox. HP Tech Support wanted to charge me money to try and diagnose then fix the problem. Not interested in that. I have now uninstalled Firefox 11.0 and then re-installed Firefox 3.6. This version of Firefox is once again allowing me to print out the "Selected" portions of web sites without difficulty. It may just be a compatibility issue with Firefox 11.0 that needs to get fixed for HP Laserjet1100 users like me. Thought?
jscher2000
  • Top 10 Contributor
8773 solutions 71727 answers

I don't read all the threads here, but I can't recall another thread where printing whole pages worked normally but printing the selection did not work at all.

If the problem recurs, perhaps you can determine whether it affects some page designs and not others. (Blank space issue: How can I print a selection in Firefox 11 without it wasting paper and printing blank space in place of the non-selected material?.)

I don't read all the threads here, but I can't recall another thread where printing whole pages worked normally but printing the selection did not work at all. If the problem recurs, perhaps you can determine whether it affects some page designs and not others. (Blank space issue: [https://support.mozilla.org/en-US/questions/923106 How can I print a selection in Firefox 11 without it wasting paper and printing blank space in place of the non-selected material?].)

Question owner

What I got with Firefox 11.0 when I tried to do "print selection" with my HP Laserjet1100 was "blank space" between the header and footer information (which printed out fine). No idea why this started happening today. Yesterday it worked properly. Only thing I can think of is an issue of some sort with Firefox 11.0 that doesn't exist with an earlier version. I did not try it with Firefox 10. As I said before ... rather than pay HP Tech Support ... I uninstalled my Firefox 11.0 and re-installed Firefox 3.6, and it seems to be printing out properly again. Thanks for your help, regardless. :-)

What I got with Firefox 11.0 when I tried to do "print selection" with my HP Laserjet1100 was "blank space" between the header and footer information (which printed out fine). No idea why this started happening today. Yesterday it worked properly. Only thing I can think of is an issue of some sort with Firefox 11.0 that doesn't exist with an earlier version. I did not try it with Firefox 10. As I said before ... rather than pay HP Tech Support ... I uninstalled my Firefox 11.0 and re-installed Firefox 3.6, and it seems to be printing out properly again. Thanks for your help, regardless. :-)
dolphinmoon 1 solutions 8 answers

I have an HP 2175 all in one printer and since my update I can no longer print "Selection" only! Please help - Wasting a lot of ink printing things I do not need!

I have an HP 2175 all in one printer and since my update I can no longer print "Selection" only! Please help - Wasting a lot of ink printing things I do not need!
jscher2000
  • Top 10 Contributor
8773 solutions 71727 answers

dolphinmoon, have you tried the steps in this article? Firefox prints incorrectly | Troubleshooting | Firefox Help

dolphinmoon, have you tried the steps in this article? [https://support.mozilla.org/en-US/kb/Firefox%20prints%20incorrectly Firefox prints incorrectly | Troubleshooting | Firefox Help]
dolphinmoon 1 solutions 8 answers

Helpful Reply

Yes already tried that! I submitted my problem to bugzilla Thanks It was all working fine until I updated firefox to the new version.

Yes already tried that! I submitted my problem to bugzilla Thanks It was all working fine until I updated firefox to the new version.
jscher2000
  • Top 10 Contributor
8773 solutions 71727 answers

dolphinmoon's bug filing: 738373 – I have an HP 2175 all in one printer and since my update I can no longer print "Selection" only.

Another recent bug filing showing progress toward a fix, at least for some scenarios: 736915 – Print Selection prints a blank page when the selection is inside a table in SeaMonkey2.8 & Firefox11 and later.

Please note this Bugzilla etiquette: you can register and vote for a bug to be fixed, but please don't post any "me too" or "why hasn't this been fixed" comments. Comments are emailed to the developers listed on the bug, and "bug spam" can cause people to remove themselves from the bug, which is counterproductive if you want to get it fixed.


Related thread: how to get print selection to work | Firefox Support Forum | Firefox Help

dolphinmoon's bug filing: [https://bugzilla.mozilla.org/show_bug.cgi?id=738373 738373 – I have an HP 2175 all in one printer and since my update I can no longer print "Selection" only]. Another recent bug filing showing progress toward a fix, at least for some scenarios: [https://bugzilla.mozilla.org/show_bug.cgi?id=736915 736915 – Print Selection prints a blank page when the selection is inside a table in SeaMonkey2.8 & Firefox11 and later]. ''Please note this Bugzilla etiquette: you can register and vote for a bug to be fixed, but please don't post any "me too" or "why hasn't this been fixed" comments. Comments are emailed to the developers listed on the bug, and "bug spam" can cause people to remove themselves from the bug, which is counterproductive if you want to get it fixed.'' ---- Related thread: [https://support.mozilla.org/en-US/questions/923294 how to get print selection to work | Firefox Support Forum | Firefox Help]

Modified by jscher2000

normsnumber1 0 solutions 1 answers

Nothing works I only get 3 numbered pages printed with a header and footer AND NOTHING IN BETWEEN

Nothing works I only get 3 numbered pages printed with a header and footer AND NOTHING IN BETWEEN
jscher2000
  • Top 10 Contributor
8773 solutions 71727 answers

Hi normsnumber1, this bug is scheduled to be fixed in Firefox 12. For more information, please follow the links in the post directly above yours.

Hi normsnumber1, this bug is scheduled to be fixed in Firefox 12. For more information, please follow the links in the post directly above yours.