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yahoo mail

Posted

My yahoo mail keeps freezing when I try using it it started this morning. If I open my yahoo mail in internet explorer it works fine the problem is just with firefox??

Additional System Details

Sites Affected

http://

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Google Update
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.0"
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Citrix ICA Client Plugin (Win32)
  • NPWLPG
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

More Information

jscher2000
  • Top 10 Contributor
2387 solutions 21080 answers

Yahoo does make changes every so often, but we usually so a whole lot of complaints at the same time when that happens.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or classic Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?