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I can't seem to keep the same homepage that I want. It goes to things that I don't want onit.

Posted

this morning when i turned my computer on the homepage i had designed for myself was different. I changed things back to the way I had them 3 to 4 times but it keeps reverting back by itself.

I am wondering what changed my home page. Can I set my homepage to stay the way I want it.

this morning when i turned my computer on the homepage i had designed for myself was different. I changed things back to the way I had them 3 to 4 times but it keeps reverting back by itself. I am wondering what changed my home page. Can I set my homepage to stay the way I want it.

Additional System Details

This started when...

this morning when i turned my computer on

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.1 r102
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

More Information

Matt_G 365 solutions 1860 answers

Hi sandiL,

You should take a look at the Knowledge Base article How to set the home page. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.

There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.

If that doesn't work you should look at the article How to fix preferences that won't save.

Finally, your issue may be because you've been hit with some Malware.

Hopefully this helps!

Hi sandiL, You should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage. There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference. If that doesn't work you should look at the article [[Preferences are not saved]]. Finally, your issue may be because you've been hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware]. Hopefully this helps!

Helpful Reply

I listened to how to set homepage and redid it for the 8th time but it still revers back to the page I DON'T want!!!! Can SOME ONE PLEASE HELP ME. i e I AM NOT A COMPUTER EXPERT!!!

I listened to how to set homepage and redid it for the 8th time but it still revers back to the page I DON'T want!!!! Can SOME ONE PLEASE HELP ME. i e I AM NOT A COMPUTER EXPERT!!!
cor-el
  • Top 10 Contributor
  • Moderator
17530 solutions 158495 answers

Helpful Reply

Did you check for problems with the file that stores the preferences?

Did you check for problems with the file that stores the preferences? *http://kb.mozillazine.org/Preferences_not_saved *https://support.mozilla.org/kb/Preferences+are+not+saved

Question owner

not sure what you mean . please be more clear as i am not a computer whiz and have spent alot of time on this. i did go to tools/options/general/use current page

not sure what you mean . please be more clear as i am not a computer whiz and have spent alot of time on this. i did go to tools/options/general/use current page

Question owner

how do I do that?

how do I do that?

Question owner

I also cannot log into facebook and this is the message that i get.


404. That’s an error.

The requested URL /hws/search?hl=en&client=dell&channel=us-psp&ibd=&q=facebook&Submit=Google+Search was not found on this server. That’s all we know.

I also cannot log into facebook and this is the message that i get. 404. That’s an error. The requested URL /hws/search?hl=en&client=dell&channel=us-psp&ibd=&q=facebook&Submit=Google+Search was not found on this server. That’s all we know.

Question owner

still waiting for a reply.!!!

still waiting for a reply.!!!
Tyler Downer
  • Top 25 Contributor
  • Moderator
1535 solutions 10702 answers

sandiL, please remember that this website is mainly staffed by volunteers, sometimes it take a while before one of them can reply to your question.

So, if I understand correctly, you are going to the website you want to use as your home page, then you are going into Tools, Options, and then clicking Use Current. When you click that button, does the website you want to use show up in the text box above that button? Then you obviously click ok, but after you close and start Firefox again, it goes to a different page.

do you mind if I ask what page you are trying to set as your home page, and what page you are getting instead?

If you read Preferences are not saved, specifically the section on "Locked preferences file" and "Corrupt preferences file" (make sure you read the whole document and follow each step exactly), does that help?

sandiL, please remember that this website is mainly staffed by volunteers, sometimes it take a while before one of them can reply to your question. So, if I understand correctly, you are going to the website you want to use as your home page, then you are going into Tools, Options, and then clicking Use Current. When you click that button, does the website you want to use show up in the text box above that button? Then you obviously click ok, but after you close and start Firefox again, it goes to a different page. do you mind if I ask what page you are trying to set as your home page, and what page you are getting instead? If you read [[Preferences are not saved|Preferences are not saved]], specifically the section on "Locked preferences file" and "Corrupt preferences file" (make sure you read the whole document and follow each step exactly), does that help?

Question owner

on my mozilla firefox homepage i have setup the things i want on it. like weather, people, cnn, etc. when i open mozilla i have things on my homepage that i didn't setup , so i delete those unwanted things and add the items i want. the next time i open it everything has reverted to the things i had deleted. i have gone into opt ons and tried to save the current page but don't really know if i have done it properly. not a computer exxpert.

on my mozilla firefox homepage i have setup the things i want on it. like weather, people, cnn, etc. when i open mozilla i have things on my homepage that i didn't setup , so i delete those unwanted things and add the items i want. the next time i open it everything has reverted to the things i had deleted. i have gone into opt ons and tried to save the current page but don't really know if i have done it properly. not a computer exxpert.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1535 solutions 10702 answers

What website is your home page going to right now? and what address do you want it to be

What website is your home page going to right now? and what address do you want it to be

Question owner

this is what i get and it is incorrect . http://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1080809


This is the correct but I don't always get that when i open my homepage.

http://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us& - ibd=1080809

this is what i get and it is incorrect . http://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1080809 This is the correct but I don't always get that when i open my homepage. http://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us& - ibd=1080809

Question owner

waiting for a reply.

waiting for a reply.

Question owner

still waiting for a reply . is anyone receiving my messages.

still waiting for a reply . is anyone receiving my messages.

Question owner

has anyone had a chance to read my posts. i am still having problems

has anyone had a chance to read my posts. i am still having problems
Jaheaga 1 solutions 5 answers

you should check for third programs, like "toolbars" o "browser enhancement" from Dell uninstall those and then try again.

you should check for third programs, like "toolbars" o "browser enhancement" from Dell uninstall those and then try again.

Question owner

i don't knw how to do that- not that good with the computer can you please give me instructions. i also lost the address bar on the page i like.

i don't knw how to do that- not that good with the computer can you please give me instructions. i also lost the address bar on the page i like.
finitarry 251 solutions 3421 answers

Try doing a scan for malware using these applications.

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:

Try doing a scan for malware using these applications. * Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php * SuperAntispyware - http://www.superantispyware.com/ * Spybot Search & Destroy - http://www.safer-networking.org/en/index.html * AdAware - http://www.lavasoftusa.com/software/adaware/ If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: * http://www.spywarewarrior.com/index.php * http://forum.aumha.org/ * http://www.spywareinfoforum.com/ * http://bleepingcomputer.com/