Cannot download Firefox. Cannot get to step two. What do I do?
I downloaded Firefox as directed in step one. I did not get the prompt to go to step two as instructions said. I could not get past step one. Can you help me get firefox loaded on my Mac?
Additional System Details
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/534.53.11 (KHTML, like Gecko) Version/5.1.3 Safari/534.53.10
Sorry to hear that. Step-by-step instructions are here:
The OP is on a Mac, so try this instead:
Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive. You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.