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Why can't I watch videos in firefox?

Posted

I'm unable to watch any videos at all on YouTube using Firefox4. I get a message saying "An error occurred. Please try again later." EVERY TIME... It's been doing this for two days; since the last update. I can view videos just fine in IE... but I despise IE... with every fiber of my being. Also, other websites with video... the videos buffer and buffer and buffer... I can't seem to watch more than 3 seconds at a time. (Except with IE... :{ )

Additional System Details

This happened

Every time Firefox opened

This started when...

with last update

Installed Plug-ins

  • GEPlugin
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.1 r102
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • Version 2.6.1.5251
  • Google Talk Plugin Video Accelerator version:0.1.44.14
  • Yahoo Application State Plugin version 1.0.0.7
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
  • 4.0.60831.0
  • Version 1.1.11, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.1) Gecko/20100101 Firefox/10.0.1

More Information

Application Basics
Name
Firefox
Version
10.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.1) Gecko/20100101 Firefox/10.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper
4.9.8
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Adobe Contribute Toolbar
6.0
false
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
avast! WebRep
6.0.1367
false
wrc@avast.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
https://www.google.com/webhp?hl=en
browser.startup.homepage_override.buildID
20120208060813
browser.startup.homepage_override.mstone
rv:10.0.1
extensions.lastAppVersion
10.0.1
gfx.blacklist.layers.opengl
4
gfx.blacklist.webgl.opengl
4
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1329000040
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics Family
Vendor ID
8086
Device ID
0116
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version
8.15.10.2418
Driver Date
6-10-2011
Vendor ID (GPU #2)
10de
Device ID (GPU #2)
0df7
Adapter RAM (GPU #2)
1024
Adapter Drivers (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version (GPU #2)
8.17.12.6800
Driver Date (GPU #2)
3-31-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics Family) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)
GPU Accelerated Windows
1/1 Direct3D 10

Matt_G
  • Administrator
  • Moderator
380 solutions 1848 answers

Hi rdwhite.ii,

We've got a troubleshooting section for Youtube that you might be interested in. There is a lot of good troubleshooting information in there that should get you up and running again.

Hopefully this helps!

Question owner

Thank you very much Matt_G. I have never had a problem with firefox before so I didn't know where to go. LOL Thanks for pointing me in the right direction. :)