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Performing a search through Bing redirects to Rukastor.com how do I fix this?

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  • Last reply by Tamaraine

I tried to perform a search through my search engine Bing and am being redirected to a website called Rukastor.com - it started happening yesterday morning. I have run my security software and nothing shows up. This happened once before with Firefox and I ended up deleting it and using IE again (ugh).

I tried to perform a search through my search engine Bing and am being redirected to a website called Rukastor.com - it started happening yesterday morning. I have run my security software and nothing shows up. This happened once before with Firefox and I ended up deleting it and using IE again (ugh).

Chosen solution

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

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Chosen Solution

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Starting Firefox in safe mode and then disabling all the plug-ins worked.

Thanks!