Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Unable to conect after update to 10.0.1

  • 3 replies
  • 9 have this problem
  • 6 views
  • Last reply by John99

more options

I have reinstalled without success. I have deleted from the program permissions list on firewall and relisted without success. I have disabled PC Tools Spyware doctor. I even tried using the default user agent adjustment as a long shot without success. All Add ons have been disabled. Any suggestions would be appreciated as I am back to reluctantly using IE.

All Replies (3)

more options

You seem to be taking the correct troubleshooting steps already but maybe one of these will have helpful information

more options

Thanks for that John. I have been through those and still no cigar. I uninstalled the PC Doctor spyware program just to remove one more possible point of issue but still nothing. I have uninstalled firefox, run a registry cleaner and reinstalled clean. Still nothing. At this point I do not want to invest anymore time into the browser so I shall maybe look for a download for an earlier version and run with that.

more options

Try installing Firefox Portable 3.6 as an additional browser. It is still a supported version at present.http://portableapps.com/news/2012-02-01_-_firefox_portable_3.6.26_released and will be independent of any other firefox installs.