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Firefox always checks compatibility


Hi, ever since installing latest version 10, every time I open Firefox I am getting 2 tabs, one start page and one with the 'checking compatibility of add on's' how can this be stopped Bill

Modified by Noah_SUMO

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0

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  • Administrator
  • Moderator
7 solutions 38 answers

Hi Bill,

With Firefox 10 most add-ons are compatible, making the check unnecessary in many cases. I'm not sure if this can help you, but this is how to fix Firefox says it's just updated every time it starts - how to fix

Modified by Rosana

Question owner

Hi rard,thanks for your prompt reply. I have tried your suggested link and that's not working for me. really strange as I've been using Firefox for many years now with no problem.

Oxylatium 44 solutions 273 answers

Do you have the BitDefender toolbar in Firefox? Especially its version 2.0? Because this kind of issue may be related to BD Toolbar. If yes, remove it from your computer or upgrade BD.

Question owner

Hi Oxylatium, no I don't have a bit defender toolbar, just the latest version of Roboform, that's all

Oxylatium 44 solutions 273 answers

Is Roboform up-to-date? http://www.roboform.com/platforms/browsers/firefox

  • Top 10 Contributor
  • Moderator
10737 solutions 96600 answers

Which security software (firewall, anti-virus) do you have?

Some have virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.

Question owner

sorry for late reply, was abducted by aliens I managed to escape and back now. I use Online Armor firewall and Emsisoft anti virus, Ive recently upgraded this amazing software as they brought out a newer version, this could be the problem as now I think about it my Firefox problem was around the same time. I will check out the Emsisoft community forums, hope that brings some answers but in the meantime thanks to everyone that has taken the trouble to help