Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

I HAVE DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A VIDEOS IT SAYS TO GET FLASH PLAYER,I ALREADY HAVE IT.I KEEP DOWNLOADING IT BUT IT STILL DOESNT HELP

durfee replied
durfee

Question I HAVE DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A VIDEOS IT SAYS TO GET FLASH PLAYER,I ALREADY HAVE IT.I KEEP DOWNLOADING IT BUT IT STILL DOESNT HELP. THANKS

Question I HAVE DOWNLOADED FLASH PLAYER BUT WHEN I TRY TO WATCH A VIDEOS IT SAYS TO GET FLASH PLAYER,I ALREADY HAVE IT.I KEEP DOWNLOADING IT BUT IT STILL DOESNT HELP. THANKS
Read this answer in context

Chosen Solution

-> Update Firefox to the latest version 10.0.1

Perform the suggestions mentioned in the section "Flash does not work properly and/or will not update" in the following article:

Check and tell if its working.

Modified by Hasan

All Replies (7)

Perform the suggestions mentioned in the following articles:

NOTE: When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Check and tell if its working.

Modified by Hasan

You have a very old Shockwave Flash 10.0 r42 player installed according to your system details list.

Update the Flash plugin to the latest version.

I KEEP DOWNLOADING VERSION IIX64,IT SHOWS IT HAS DOWNLOADED BUT THEN IT STILL SHOWS THAT I HAVE VERSION 10,0,42,34.

Firefox is a 32 bit application, so you need to install the 32 bit Flash version.

Flash Player uninstall:

I HAVE TRYED TO DOWNLOAD IT OVER & OVER & IT DOESNT WORK.COULD I UNINSTALL IT & THEN REINSTALL IT,WOULD THAT WORK. THANKS

Chosen Solution

-> Update Firefox to the latest version 10.0.1

Perform the suggestions mentioned in the section "Flash does not work properly and/or will not update" in the following article:

Check and tell if its working.

Modified by Hasan

I UNINSTALLED 64 & DOWNLOADED 32,IT SEAMS TO BE WORKING NOW. THANKS FOR ALL THE HELP