Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I not do a search?

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by joe_jaskot

more options

I have google as my search engine. When I type in the search box and hit the magnifying glass, nothing happens. At bottom of page it say Waiting for www.google.com

I have google as my search engine. When I type in the search box and hit the magnifying glass, nothing happens. At bottom of page it say Waiting for www.google.com

Chosen solution

Problem was caused by a virus. Ran TDSS Killer and removed it.

Read this answer in context 👍 0

All Replies (3)

more options

Do any web pages load? Like maybe one of your bookmarks?

more options

I can load all my bookmarks. I can also enter a URL and go to a site. I just cannot do a search. I tried changing the search engine and still nothing.

more options

Chosen Solution

Problem was caused by a virus. Ran TDSS Killer and removed it.