Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

2 firefox on my computer

  • 1 reply
  • 4 have this problem
  • 4 views
  • Last reply by cor-el

louis2965
louis2965
more options

Hi my name is louis and i added the new firefox and remove the old one,but now i end up with 2 firefox and every time i open either one all the tabs start downloading so stop each one can you please tell me how to remove 1 and how to stop all the tabs from opning and try to download who knows. thank you louis

Hi my name is louis and i added the new firefox and remove the old one,but now i end up with 2 firefox and every time i open either one all the tabs start downloading so stop each one can you please tell me how to remove 1 and how to stop all the tabs from opning and try to download who knows. thank you louis

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also: