Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

what is the counter clockwise spinning grey circle that turns green and spins clockwise mean?


My computer takes a long time to turn on, access the internet and change websites. This did not occur until after the email I received saying someone had signed on to my Facebook account from a computer in San Diego, CA. I keep my computer cleaned up, have high speed internet service and limit my exposure on the internet.

This happened before and the service technician said the gray circle means someone has hacked into my system and the reason the computer takes so long to connect is because the information is going to the remote computer first. Is this true? If so, how do I repair this on my own?

Additional System Details

This happened

Every time Firefox opened

This started when...

after I received an email saying someone had signed on to facebook from a computer in San Diego, CA. I was not there at the time.

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Shockwave Flash 11.0 r1
  • Google Update
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • 4.0.60831.0
  • Provides additional functionality on Facebook. See our web site for details.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

Does this mean my computer has been hacked into?

  • Top 10 Contributor
  • Moderator
10756 solutions 96803 answers

Helpful Reply

The counter clockwise spinning grey circle means that Firefox is in the connection state and is trying to connect to the server. If a connection has been made then the rotation changes to a clockwise spin and Firefox start to load content from the server.

You can check the connection settings.

See "Firefox connection settings":

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also: