Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to print, a screen appears asking me to choose a fax modem or server. How can I get rid of this?

  • 2 replies
  • 6 have this problem
  • 31 views
  • Last reply by McCanne

more options

2152 MST, 1/7/12

Mozilla Firefox is my default browser. I can print if I use Internet Explorer but not when I use Mozilla Firefox. All I get is this screen that says, "Choose a fax modem or server." There's no way to shut it off. Please help because I can't print now.

Bill

2152 MST, 1/7/12 Mozilla Firefox is my default browser. I can print if I use Internet Explorer but not when I use Mozilla Firefox. All I get is this screen that says, "Choose a fax modem or server." There's no way to shut it off. Please help because I can't print now. Bill

Chosen solution

When you initiate Print in Firefox, is your printer selected in the Printer > Name box?
See the screenshot below.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

When you initiate Print in Firefox, is your printer selected in the Printer > Name box?
See the screenshot below.

more options

Yes! That solved my problem. Thanks a lot!!!