Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website text displays wrong font in Firefox on Windows 7

more options

The text on my website displays the wrong font when viewed in Firefox on Windows 7 on a new laptop. It displays fine in Firefox on Windows XP on an older laptop, and also in IE and Google Chrome on Windows 7 on the new laptop. The fonts concerned are Arial Narrow and Franklin Gothic Medium - they show in a serif font - something like Times New Roman or similar. I have checked that Arial Narrow and Franklin Gothic Medium are available on the new laptop - they are. The website was built using MS Expression Web 2, and when webpages are opened in that programme they display the correct font. Any ideas please to correct this error?

All Replies (2)

more options


  • bug 644385 – Arial Narrow, Arial Black fonts do not show on page (comment 8)

When DirectWrite rendering is used rather than GDI rendering, font families are grouped differently

See also:

more options

Thanks for the ideas. I'll plug away and see what happens. Any other suggestions welcome. I may just resort to using Calibri instead of Arial Narrow and Franklin Gothic Medium.

Modified by plainsman2012