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Getting Error code "403 Forbidden" on a website I have been accessing for years. It says "Forbidden You don't have permission to access /_cqr/login on this server." I can access this site (AOL) on other browsers. Help!

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Getting Error code "403 Forbidden" on a website I have been accessing for years. It says "Forbidden You don't have permission to access /_cqr/login on this server." I can access this site (AOL) on other browsers.

I emptied my cache.  I rebooted Firefox.  This is my email website - never had a problem before.  I am able to access it on Safari.  I even tried the simple address (rather then my bookmarked login address) - still got the same error message!

Chosen solution

I have the same problem: It says "Forbidden You don't have permission to access /_cqr/login on this server." I can access this site (AOL) on other browsers. After I sign in to AOL, I get this message. then i go to the address line and delete everything after the aol.com and then hit enter. then I am signed in and can read my e-mails. How can we fix this problem?

Read this answer in context 10

Additional System Details

Sites Affected

http://http://www.aol.com/_cqr/login?sitedomain=startpage.aol.com&authLev=0&siteState=OrigUrl%3Dhttp%3A%2F%2Fwww.aol.com%2F&lang=en&locale=us&mcAuth=%2FBcAG07p%2B50AAKpDABWaPk7p%2B9kI3gzVwhMyopEAAA%3D%3D

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • 4.0.60531.0
  • Office Live Update v1.0
  • Garmin Communicator Plug-in Version 2.6.2.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

bobberey 1 solutions 1 answers

Chosen Solution

I have the same problem: It says "Forbidden You don't have permission to access /_cqr/login on this server." I can access this site (AOL) on other browsers. After I sign in to AOL, I get this message. then i go to the address line and delete everything after the aol.com and then hit enter. then I am signed in and can read my e-mails. How can we fix this problem?

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
19gwest37 0 solutions 1 answers

I have been playing online games for seniors for about a year. to-night, I tried to open the site and I got the 403 error message that I was for bidden access to the website. I went to tools, deleted recent history, which empties the cache, deletes all cookies. I quit Firefox and reopened it, which also deletes all cookies, I restarted my Mac computer, I tried to access the site, but got the same error message.

sheenash 0 solutions 5 answers

I have the same problem which only affects one trusted website that I have used for years and am now denied access. I have cleared History and Cache but the problem is still there. What now? Sheenash

sheenash 0 solutions 5 answers

Where do I find the answer? Is there anybody there at Firefox?

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Can you access that site via other browsers?

It is still possible that it is a problem with that server. You sometimes see such a error if the server has been taken down for maintenance or updates.

sheenash 0 solutions 5 answers

Yes, I was able to get on the site by using a proxy server instead of Firefox. I checked with somone else who uses the site and it was OK for her as I wondered if the site had been taken down for maintenance but that was not the case. This is the only site I have not been able to get access to with Firefox. I recently updated MBAMand had also done a System Restore before this happened. Could be a connection?

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

If it works via a proxy then the web server may be blocking your IP if that is an anonymous proxy.

Did you try to contact the site?

sheenash 0 solutions 5 answers

I did email the webmaster and got no reply. I have just checked the site today as I have every day for the last 10 days and it is now allowing me access again! I have not done anything different. Thanks for suggestions Sheenash

sheenash 0 solutions 5 answers

Postscript- I uninstalled Skype and after that there was no problem accessing the site that I had trouble with before. This may help someone else!