Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It says I don't have sufficient priveledges to complete the update

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

Hi, I downloaded the update. But, when I go to move the folder over, it says I do not have sufficient privileges to complete. Can you please help?bold text

Hi, I downloaded the update. But, when I go to move the folder over, it says I do not have sufficient privileges to complete. Can you please help?'''bold text'''

All Replies (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.