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I get messages that I need to upgrade Firefox but when I do I keep getting the messages, including from Firefox. The "help-troubleshooting" tab says I'm using version 8.0.1 but this isn't recognized by others.

  • 5 replies
  • 4 have this problem
  • 12 views
  • Last reply by SafeBrowser

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I get messages from gmail, Pandora, and Firefox that my browser is outdated but when I upgrade to version 8.0.1 I still get the messages. No one seems to recognize the upgrade.

All Replies (5)

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Your User Agent shows that you are using Firefox 3.5.3. Reset your User Agent following the instructions below.

NOTE: the information that you submitted with your question shows

  • general.useragent.override
    • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser

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I have the same problem

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susans:

For us to see your User Agent information, you will need to post a new question.

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I already posted a question on this- but no answer seems to work:

I keep getting prompted to update. Now using Firefox 7.0.1 with aol toolbar 1.4. I have followed update instructions, clicked to download and install latest version ... susans December 1, 2011 11:28:13 AM PST 1 person has this problem 1 new this week

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susans:

Please return to your original question and stay with it: https://support.mozilla.com/en-US/questions/901158

I have posted an answer for you there.