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youtube freezes or hangs firefox but works great in Internet Explorer

Posted

Every time pull up youtube in Firefox it immediately freezes or hangs the entire browser. the only thing I can do is close down Firefox via the task manager. This happens every single time. It used to work fine. I've even disable accelerate video. Nothing seems to work. The only time it kind of works is when I uninstall and reinstall firefox and/or flash player. Then the very first time I pull up youtube it will work great but when I close down the browser then reopen it and go to youtube, I have the same exact problem as before.

Firefox will pull up youtube with no problem when I uninstall the flashplayer (of course can't see videos then) but once it's installed youtube freezes.

Also Internet Explorer pulls up youtube videos great, just like Firefox used to do. Don't know what's wrong or what's happened but youtube immediately freezes or hangs Firefox when flashplayer is installed in firefox

Chosen solution

Hey guys I think we've got a fix for this one. As most often the case the glitch is not with FF but with some plugin or incompatible piece of SW.

Troubleshoot: Uninstall FF, uninstall flashplayer, uninstall all brower toolbars add ons etc. (use Adobe Flash uninstaller if necessary (http://kb2.adobe.com/cps/141/tn_14157.html#main_Download_the_Adobe_Flash_Player_uninstaller)

Then reinstall most recent version of FF and then most recent of Flashplayer.

DO NOT add, enable, attach anything else at all. Just Bare FF and Only most recent flash player.

If you had Zone Alarm toolbar add on earlier and have uninstalled and not reinstalled it, FF is likely to pullup youtube videos with no problem.

Zone Alarm toolbar is incompatible with FF when flashplayer installed and pulling up a youtube page.

It's likely other toolbars may also be incompatible so just install the naked browser and then the Flashplayer. If it works you can begin reinstalling addons etc one by one.

Magic2012

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Picasa plugin
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

Firefox 8.0.1
Flashplayer 11.1.102.55
Windows 7 64bit

Chosen Solution

Hey guys I think we've got a fix for this one. As most often the case the glitch is not with FF but with some plugin or incompatible piece of SW.

Troubleshoot: Uninstall FF, uninstall flashplayer, uninstall all brower toolbars add ons etc. (use Adobe Flash uninstaller if necessary (http://kb2.adobe.com/cps/141/tn_14157.html#main_Download_the_Adobe_Flash_Player_uninstaller)

Then reinstall most recent version of FF and then most recent of Flashplayer.

DO NOT add, enable, attach anything else at all. Just Bare FF and Only most recent flash player.

If you had Zone Alarm toolbar add on earlier and have uninstalled and not reinstalled it, FF is likely to pullup youtube videos with no problem.

Zone Alarm toolbar is incompatible with FF when flashplayer installed and pulling up a youtube page.

It's likely other toolbars may also be incompatible so just install the naked browser and then the Flashplayer. If it works you can begin reinstalling addons etc one by one.

Magic2012

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8007 answers

At some future date an easy method or doing a reinstall may be introduced, until then sometimes it may be useful to try firefox's Troubleshoot Firefox issues using Safe Mode, and if that does not solve the problem: then whilst still in safe mode use only the default theme, and disable all plugins. (some plugins /applications may only uninstall from the OS)

Question owner

John Good Show! Didn't know about the safe mode and extensions disable. I had been doing it the long way. We found the problem earlier -- discovered it was one (or both) of the Zone Alarm tool bars. Works great now, but that piece about the safe mode would have helped me diagnose it much sooner and easier. Will know for next time.

Thanks again Magic2012

annabkata 0 solutions 1 answers

For me it was the toolbar that comes with Avira. Just deinstall Avira and get another antivirus software, you can even keep your Firefox installed.