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Tired of no Fix on Pandora, Google... Even Mozilla support page NO Recognition update Firefox 3.6 to 8.0.1

Posted

https://support.mozilla.com/en-US/home

Even the support page does not recognize the update... OR Pandora (no listening with Firefox now), Google, mozilla support, etc.. This has been an issue way too long what's up mozilla?

Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please download and install the latest version of Firefox from mozilla.org/firefox.

While on the support page I pull open the Help tab and look at the version below, 8.0.1.

Help Tab:

Firefox 8.0.1 Firefox is up to date You are currently on the release update channel

https://support.mozilla.com/en-US/home Even the support page does not recognize the update... OR Pandora (no listening with Firefox now), Google, mozilla support, etc.. This has been an issue way too long what's up mozilla? Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please download and install the latest version of Firefox from mozilla.org/firefox. While on the support page I pull open the Help tab and look at the version below, 8.0.1. Help Tab: Firefox 8.0.1 Firefox is up to date You are currently on the release update channel

Chosen solution

After testing.....

To help other users find solutions, please return and sign-in to the forum with your user name and password:

  • click on "Solved It" next to the reply ABOVE that BEST solved your question
  • DO NOT click "Solved It" next to this reply

Thanks

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Additional System Details

This happened

Every time Firefox opened

This started when...

updates in past 4-6 weeks

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • DivX Plus Web Player version 2.1.3.529
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • Google Update
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • 4.0.60831.0
  • Adobe PDF Plug-In For Firefox and Netscape 8.3.1
  • DivX VOD Helper Plug-in
  • Provides additional functionality on Facebook. See our web site for details.
  • Office Live Update v1.5
  • Delivery Network Acceleration by BitTorrentâ„¢
  • 1.9.0009.1
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.4) Gecko/20091016 Firefox/3.5.4 (.NET CLR 3.5.30729) FBSMTWB

More Information

SafeBrowser 543 solutions 2390 answers

Have you tried resetting the User Agent?


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Have you tried resetting the User Agent? *See --> https://support.mozilla.com/en-US/kb/websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser#w_reset-your-user-agent *See --> http://en.wikipedia.org/wiki/User_Agent '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Question owner

Thank you. I have tried this and will let you know if it has solved the issue.

I appreciate your time and help. =D

Thank you. I have tried this and will let you know if it has solved the issue. I appreciate your time and help. =D
SafeBrowser 543 solutions 2390 answers

Chosen Solution

After testing.....

To help other users find solutions, please return and sign-in to the forum with your user name and password:

  • click on "Solved It" next to the reply ABOVE that BEST solved your question
  • DO NOT click "Solved It" next to this reply

Thanks

After testing..... To help other users find solutions, please return and sign-in to the forum with your user name and password: *click on "Solved It" '''''next to the reply ABOVE that BEST solved your question''''' *'''''DO NOT''''' click "Solved It" next to this reply Thanks
alan_r 127 solutions 1451 answers

Your user agent string was blocked by FBSMTWB. This sort of problem was said to be solved from Fx4 on. If you continue to have problems you should check the advice from James and mha007 in this -

[http://support.mozilla.com/en-US/ques.../880052?s=FBSMTWB&r=2&as=s]

I rate FBSMTWB, and associated Fun Web Products and My Web Search, as malware and they should be removed anyway.

Your user agent string was blocked by FBSMTWB. This sort of problem was said to be solved from Fx4 on. If you continue to have problems you should check the advice from ''James'' and ''mha007'' in this - [[http://support.mozilla.com/en-US/questions/880052?s=FBSMTWB&r=2&as=s]] I rate FBSMTWB, and associated Fun Web Products and My Web Search, as malware and they should be removed anyway.

Question owner

Unfortunately, it did not work. It recognizes 3.5 as my Firefox version.

Unfortunately, it did not work. It recognizes 3.5 as my Firefox version.