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Firefox 8 keeps downgrading to 3.6.24 every time.

  • 4 replies
  • 9 have this problem
  • 33 views
  • Last reply by mechatech

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I upgraded from Firefox 3.6.24 to 8 and everything went smoothly. I also use WOT, Adblock Plus and NoScript. With every reboot Firefox keeps downgrading to 3.6 no matter what I do and how I do it. I tired removing everything including the preferences and the folder in my Program (x86) folder and another in Owner\Appdata\Local. I tired a clean install of Firefox 8 into its own custom folder in Program folder did a reboot and I still had version 8. The next day I get a message asking to install Adblock and NoScript and version 3.6 is back again. Looking in my Program (x86) folder Firefox is in there. I had not put it in there, it was deleted, yet the install in the custom folder is still there. The exe in the (x86) folder is 1.9.2.4324 while the custom folder is 8.0.0.4325. Clicking on the second exe opens version 3.6. I am not the most computer skilled and some of the trouble shooting leaves me even more confused. I'm a wits end.

All Replies (4)

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Update - I deleted the Mozilla Firefox folder in the Program (x86) folder and clicked the exe in the the other folder and got Firefox 8 back, however all the tabs, the plugins, saved passwords, history were gone.

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Trouble shooting info for 3.6


 Application Basics
       Name
       Firefox
       Version
       3.6.24
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Microsoft .NET Framework Assistant
       0.0.0
       true
       {20a82645-c095-46ed-80e3-08825760534b}
       Adblock Plus
       1.3.10
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
       NoScript
       2.2
       true
       {73a6fe31-595d-460b-a920-fcc0f8843232}
 Modified Preferences
     Name
     Value
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage_override.buildID
       20111104165243
       browser.startup.homepage_override.mstone
       rv:1.9.2.24
       extensions.lastAppVersion
       3.6.24
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1321668247
       places.history.expiration.transient_current_max_pages
       192932
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
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Trouble shooting info for version 8 when I use the workaround above



 Application Basics
       Name
       Firefox
       Version
       8.0
       User Agent
       Mozilla/5.0 (Windows NT 6.0; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
 Extensions
       Name
       Version
       Enabled
       ID
       Adblock Plus
       1.3.10
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
       NoScript
       2.2
       true
       {73a6fe31-595d-460b-a920-fcc0f8843232}
       Microsoft .NET Framework Assistant
       0.0.0
       false
       {20a82645-c095-46ed-80e3-08825760534b}
 Modified Preferences
     Name
     Value
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage_override.buildID
       20111104165243
       browser.startup.homepage_override.mstone
       rv:8.0
       extensions.lastAppVersion
       8.0
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1321668247
       places.history.expiration.transient_current_max_pages
       192932
       privacy.sanitize.migrateFx3Prefs
       true
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       ATI Radeon HD 4800 Series
       Vendor ID
       1002
       Device ID
       9440
       Adapter RAM
       1024
       Adapter Drivers
       aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
       Driver Version
       8.881.0.0
       Driver Date
       7-28-2011
       Adapter Description (GPU #2)
       ATI Radeon HD 4800 Series
       Vendor ID (GPU #2)
       1002
       Device ID (GPU #2)
       9440
       Adapter RAM (GPU #2)
       1024
       Adapter Drivers (GPU #2)
       aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
       Driver Version (GPU #2)
       8.881.0.0
       Driver Date (GPU #2)
       7-28-2011
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (7.0.6002.18409)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
       GPU Accelerated Windows
       1/1 Direct3D 10
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Finally I when Firefox upgraded to 10 I installed that and for a while everything seemed stable. I had added WebSearchPro search engines. Didn't cause any fuss for a few days. Now it just downgraded to 8! What the hell is wrong with this thing? Not one reply. This place is useless.