Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After using my Firefox browser to access my Yahoo e-mail, I am unable to log off. Left clicking my mouse will not sign off. I have to shut off my computer to close my e-mail. How can I fix this?

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by ampeterson

ampeterson
ampeterson

I am unable to sign-off from my e-mail at Yahoo. Left clicking on the mouse doesn't close my e-mail.

I am unable to sign-off from my e-mail at Yahoo. Left clicking on the mouse doesn't close my e-mail.

Chosen solution

Hi ampterson-

It could be that an Add-on is causing this problem. First, go to the Firefox button > Help > Restart with add-ons disabled. If that fixes the problem it means one of your Add-ons is the cause. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for steps to figure out which one.

Read this answer in context 👍 1

All Replies (2)

rbillings
rbillings

Chosen Solution

Hi ampterson-

It could be that an Add-on is causing this problem. First, go to the Firefox button > Help > Restart with add-ons disabled. If that fixes the problem it means one of your Add-ons is the cause. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for steps to figure out which one.

ampeterson
ampeterson Question owner

Your answer was absolutely dead-on. Thanks a bunch Alan