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I have installed Firefox & it starts to put up the Home page then the program FREEZES UP. How do I fix the problem????????

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  • Last reply by Matt_G

dasher
dasher
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I have installed Firefox & it starts to put up the Home page for the first time, then the program FREEZES UP. The only thing I can do then is shut down the program.

I have re-installed Firefox 3 or 4 times. I have deleted Firefox program before re-installing Firefox. Nothing I have tried seems to work, it has the same problem.

How do I fix the problem????????

I have installed Firefox & it starts to put up the Home page for the first time, then the program FREEZES UP. The only thing I can do then is shut down the program. I have re-installed Firefox 3 or 4 times. I have deleted Firefox program before re-installing Firefox. Nothing I have tried seems to work, it has the same problem. How do I fix the problem????????

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Matt_G
Matt_G
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Hi dasher,

The Knowledge Base article Firefox hangs or is not responding - How to fix has a lot of really good troubleshooting steps. You should be able to find a resolution there.

Hopefully this helps!