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firefox icon has yellow & blue sheild onit and requests to alter pc, on approval nothing happens. sheil remains

  • 7 replies
  • 2 have this problem
  • 3185 views
  • Last reply by lauriein

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Both the desktop and lower task bar Mozilla icons have a shield across the right lower half. When I click on the icon, my computer asks me for permission for Firefox to change the PC i agree, the Firefox opens but the shield does not go away. I uninstalled and reinstalled Firefox, still no change. I am concerned that it may cause problems

Chosen solution

Check that you do not run Firefox as Administrator.

Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program directory.

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All Replies (7)

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Maybe it's due to your antivirus program installed on your PC.

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I have not changed my antivirus, its avast

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I just checked my latest program updates and there is one from Microsoft IntelliPoint 8.2 How do I check if it is my anti virus program?

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Can you attach a screenshot of it?

Modified by xr417

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Chosen Solution

Check that you do not run Firefox as Administrator.

Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program directory.

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I have tried a print screen but cannot capture the desktop or the lower task bar. When I right click on the icon, one of the comands is run as the administrator I was unable to delete it

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Where do I find the Firefox program directory? I am unable to copy an icon