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I can't select anything from toolbar down to middle of screen - sign in details etc for websites will not work - works ok with internet explorer

Unable to highloght fields in top half of screen - cursor moves ok, but will not highlight or allow access to links or sign in details etc on websites.

Unable to highloght fields in top half of screen - cursor moves ok, but will not highlight or allow access to links or sign in details etc on websites.

All Replies (2)

Hey Kevd,


I would suggest to run your firefox in Use Troubleshoot Mode in Firefox as you have alot of plugins installed and may conflict with firefox.

Plugin Checker

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes