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chat disconnect

Firefox
Andrew replied
crawx4@hotmail.com
crawx4@hotmail.com

recently when i try to chat with regence blue cross and intuit, almost immediately after it begins to "look for the next available agent", i get a disconnected msg. tried disabling norton firewalls and virus protection to no avail.

recently when i try to chat with regence blue cross and intuit, almost immediately after it begins to "look for the next available agent", i get a disconnected msg. tried disabling norton firewalls and virus protection to no avail.

All Replies (1)

Andrew
Andrew

Did you try disabling addo-ons and plugins? Did you try clearing your cache and cookies?