Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot sign in to any verizon web page - I checked allow on the cookie preference page - no problems when using Safari (I'm on a Mac).

  • 2 replies
  • 3 have this problem
  • 34 views
  • Last reply by cor-el

Catdancer
Catdancer

Happens no matter what Verizon page I try. This page opens even when I try to go to Verizon wireless, when I'm not trying to pay my bill.

https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp

Happens no matter what Verizon page I try. This page opens even when I try to go to Verizon wireless, when I'm not trying to pay my bill. https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp

All Replies (2)

rbillings
rbillings

Hi Catdancer-

I would recommend reading this Support article- it has troubleshooting tips when you are having problems logging in to a website:

https://support.mozilla.com/en-US/kb/Cannot%20log%20in%20to%20websites?s=website+can%27t+log+in&r=0&as=s

Hope that helps.

cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"