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I can't get into my personal hotmail account anymore, why?

  • 1 reply
  • 7 have this problem
  • 3 views
  • Last reply by cor-el

selly64
selly64
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I can get into Hotmail but not into my own personal account. The time and date on the computer is right and I can get into Google, Facebook and Westpac online, just not Hotmail. Could the problem be with Firefox?

I can get into Hotmail but not into my own personal account. The time and date on the computer is right and I can get into Google, Facebook and Westpac online, just not Hotmail. Could the problem be with Firefox?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

What happens if you try to log in?