We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stopped autofilling my stored user names and passwords, after weeks and doxens of times resetting "remember passwords for sites" in Tools-Options-Security it started remembering and filling in again, today it will not autofill/reset again?

  • 1 reply
  • 6 have this problem
  • 4 views
  • Last reply by cor-el

more options

Well, Firefox just asked/and remembered my user name and password for this, but I have another window open, for gmail, I tried but Firefox would not fill in the user name and password that I have saved and listed in my Tools-Options-Security.

Well, Firefox just asked/and remembered my user name and password for this, but I have another window open, for gmail, I tried but Firefox would not fill in the user name and password that I have saved and listed in my Tools-Options-Security.

All Replies (1)

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).