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Firefox hangs for 10-20 seconds at a time, becomes non-responsive and I have to wait for it to "un-hang". This is on Windows 7 Ultimate x64

Posted

It seems random. I can't find a common element in the hangups. It simply stops responding. Everything else works fine, no other program suffers from these hangups. It does not crash, but it just stalls for a long time.

It seems random. I can't find a common element in the hangups. It simply stops responding. Everything else works fine, no other program suffers from these hangups. It does not crash, but it just stalls for a long time.

Additional System Details

This happened

Every time Firefox opened

This started when...

After updating to FF6

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • 4.0.60531.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

Application Basics
Name
Firefox
Version
6.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20100101 Firefox/6.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.9
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Greasemonkey
0.9.8
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
www.google.com
browser.startup.homepage_override.buildID
20110811165603
browser.startup.homepage_override.mstone
rv:6.0
extensions.lastAppVersion
6.0
network.cookie.cookieBehavior
1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1314233326
places.history.expiration.transient_current_max_pages
128567
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4800 Series
Vendor ID
1002
Device ID
9460
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.881.0.0
Driver Date
7-28-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17514)
ClearType Parameters
DISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] DISPLAY4 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ]
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10

finitarry 251 solutions 3421 answers
http://kb.mozillazine.org/Firefox_hangs
RonQ 0 solutions 80 answers

Did this just begin when you "upgraded" to 6.0?

Did this just begin when you "upgraded" to 6.0?

Question owner

Yes. I've tried uninstalling it and reinstalling but it made no effect.

Yes. I've tried uninstalling it and reinstalling but it made no effect.
RonQ 0 solutions 80 answers

But when did the problem START? In an earlier version, or once you started using 6.0?

Sometimes even a rollback to an earlier version doesn't clean out all the various registry entries and all the various files from 6.0. You'd have to use a cleaner program to completely wipe out 6.0 to get back to the pre-6.0 state.

My curiosity is whether it was a result of 6.0.

But when did the problem START? In an earlier version, or once you started using 6.0? Sometimes even a rollback to an earlier version doesn't clean out all the various registry entries and all the various files from 6.0. You'd have to use a cleaner program to completely wipe out 6.0 to get back to the pre-6.0 state. My curiosity is whether it was a result of 6.0.

Question owner

Yes, sorry I wasn't clear. That yes was in response to your upgrade question. I'll download the installer, run CCleaner and then install again. Maybe delete all my profiles while I'm at it.

Yes, sorry I wasn't clear. That yes was in response to your upgrade question. I'll download the installer, run CCleaner and then install again. Maybe delete all my profiles while I'm at it.
selma1 0 solutions 8 answers

I have the exact same problem too after updating FF to 6. And I can't find a solution either :(

I have the exact same problem too after updating FF to 6. And I can't find a solution either :(

Question owner

Try what I described above. It worked for me. No more hiccups so far.

Try what I described above. It worked for me. No more hiccups so far.
totaljustice 0 solutions 5 answers

This has been going on for about the last four or five versions.

This has been going on for about the last four or five versions.
julmar20 0 solutions 1 answers

si, a mi tambien me pasa muy frecuentemente. Efectivamente fue despues de haber actualizado a la version 6 de Firefox, cuando empezo a "no responder" cuando habria un link en una nueva pestaña, al cambiar de pagina web (no pestaña), o simplemente al recargar la pagina. Por AL MENOS 15-30 segundos firefox aparece con la leyenda "NO RESPONDE", se pone en blanco la ventana, pasa el tiempo, y se compone como si nada, como si fuese un ex drogadicto con flashbacks. mi equipo es: intel core i7 m640, windows 7 ultimate x64, 6gb ram.

  • cabe mencionar que ya pase el cccleaner

agradecere cualquier comentario, muchas gracias

si, a mi tambien me pasa muy frecuentemente. Efectivamente fue despues de haber actualizado a la version 6 de Firefox, cuando empezo a "no responder" cuando habria un link en una nueva pestaña, al cambiar de pagina web (no pestaña), o simplemente al recargar la pagina. Por AL MENOS 15-30 segundos firefox aparece con la leyenda "NO RESPONDE", se pone en blanco la ventana, pasa el tiempo, y se compone como si nada, como si fuese un ex drogadicto con flashbacks. mi equipo es: intel core i7 m640, windows 7 ultimate x64, 6gb ram. *cabe mencionar que ya pase el cccleaner agradecere cualquier comentario, muchas gracias

Modified by julmar20

rumblefish69 0 solutions 1 answers

lt started for me after 6.0

lt started for me after 6.0
acpoot 0 solutions 1 answers

First Try to update latest version, if not go to "Task Manager" by typing CTRL + ALT + DEL and select "Task Manager"

then go to "Processes" Tab in the Processes list find "firefox.exe *32" and rigth click and select "Set Afinity" leave ticked only "CPU 0" and that solved for me the problem.

NOTE: The only problem is that you have to do that every time you run Firefox and I didn't find any option to leave it permanently.

For now I upgraded to Firefox 6.0.1 and that version seams to work fine.

First Try to update latest version, if not go to "Task Manager" by typing CTRL + ALT + DEL and select "Task Manager" then go to "Processes" Tab in the Processes list find "firefox.exe *32" and rigth click and select "Set Afinity" leave ticked only "CPU 0" and that solved for me the problem. NOTE: The only problem is that you have to do that every time you run Firefox and I didn't find any option to leave it permanently. For now I upgraded to Firefox 6.0.1 and that version seams to work fine.
iblis 0 solutions 1 answers

I have this problem too. There appears to be no obvious pattern other than the fact that it always occurs when I do something (ie: click bookmarks, click a java-heavy page, open a link, open a tab, close a tab...). Note that this doesn't mean that it happens EACH time I do one of the listed things, but when it does hang, it's immediately after I do something.

I've tried the Hangs page, I've tried safemode with all extensions disabled, I've tried uninstalling and reinstalling with a fresh clean, I've updated all of my java/shockwave.

I have also noticed that when it locks up, the cpu usage is a nice spike that remains constant and then drops back. In my case, it is normally at 2% cpu usage, and as it freezes the cpu usage spikes to 13% and stays there until it returns functionality and drops to 2-3%.

I have this problem too. There appears to be no obvious pattern other than the fact that it always occurs when I ''do'' something (ie: click bookmarks, click a java-heavy page, open a link, open a tab, close a tab...). Note that this doesn't mean that it happens EACH time I do one of the listed things, but when it does hang, it's immediately after I do something. I've tried the Hangs page, I've tried safemode with all extensions disabled, I've tried uninstalling and reinstalling with a fresh clean, I've updated all of my java/shockwave. I have also noticed that when it locks up, the cpu usage is a nice spike that remains constant and then drops back. In my case, it is normally at 2% cpu usage, and as it freezes the cpu usage spikes to 13% and stays there until it returns functionality and drops to 2-3%.
DDDS 0 solutions 9 answers

Helpful Reply

I posed this question also. A user on this thread believes Java is the culprit.

https://support.mozilla.com/en-US/questions/869827?s=%28not+responding%29&as=s

I have uninstalled Java and now it is working fine so far. Once I am sure, I will install the newest version soon (Java 6.0.270.7 update) and see if things still go well. Good luck everyone!

I posed this question also. A user on this thread believes Java is the culprit. https://support.mozilla.com/en-US/questions/869827?s=%28not+responding%29&as=s I have uninstalled Java and now it is working fine so far. Once I am sure, I will install the newest version soon (Java 6.0.270.7 update) and see if things still go well. Good luck everyone!
awake 0 solutions 2 answers

My Firefox was hanging for around 5 seconds whenever I tried to view the Page Info window. I fixed this by clearing my history and cache.

Hope this is of some help to someone.

My Firefox was hanging for around 5 seconds whenever I tried to view the Page Info window. I fixed this by clearing my history and cache. Hope this is of some help to someone.
waldolydecker 0 solutions 2 answers

I am a luddite when it comes to all things computerese.

I had no problems with Firefox then these most recent updates occurred and I am constantly getting the "not responding" hang-up. I have done many of the things suggested here on this forum - so far nothing works at all.

I agree that it looks to me as if Firefox has dropped the ball here. Is there any way that Firefox (?) will correct this glitch or do we just keep hoping that one of these ad-hock solutions will actually work sometime in the future.

I am a luddite when it comes to all things computerese. I had no problems with Firefox then these most recent updates occurred and I am constantly getting the "not responding" hang-up. I have done many of the things suggested here on this forum - so far nothing works at all. I agree that it looks to me as if Firefox has dropped the ball here. Is there any way that Firefox (?) will correct this glitch or do we just keep hoping that one of these ad-hock solutions will actually work sometime in the future.
selma1 0 solutions 8 answers

Ok I tried to run CC cleaner after i deinstalled FF. Then the problem of hanging was gone. But slowly was returning back!!

It was then back in full effect and keeps freezing for like 30 sec. So I updated to FF 7.01 and it still freezes!! :(((((((

Ok I tried to run CC cleaner after i deinstalled FF. Then the problem of hanging was gone. But slowly was returning back!! It was then back in full effect and keeps freezing for like 30 sec. So I updated to FF 7.01 and it still freezes!! :(((((((
finitarry 251 solutions 3421 answers

I just found out about a new trick that works for some people. There was a change in the maximum number of connections allowed in a setting in about:config.

network.http.max-connections - try 48

The new default is 256. That might be too much for some connections.

I just found out about a new trick that works for some people. There was a change in the maximum number of connections allowed in a setting in about:config. network.http.max-connections - try 48 The new default is 256. That might be too much for some connections.
meegja 10 solutions 149 answers

Same here!! Had no problems what so ever and then suddenly with 1 of the latest FF 6 update, this problem started: randomly freezes for around 10 seconds. Can happen with normal scrolling, with opening new tab, with opening image, when typing a message like this in a form, and so on. In other words: can happen with everything. This behaviour really started with one of the latest FF 6 updates and continued in FF 7 and now in FF 7.01 also. FF hangs completely, gives a "Program is not responding" in the top bar and suddenly by itself it starts to work again. During that time everything else on PC just works fine.

Windows 7 Prof 64bit SP1

Same here!! Had no problems what so ever and then suddenly with 1 of the latest FF 6 update, this problem started: randomly freezes for around 10 seconds. Can happen with normal scrolling, with opening new tab, with opening image, when typing a message like this in a form, and so on. In other words: can happen with everything. This behaviour really started with one of the latest FF 6 updates and continued in FF 7 and now in FF 7.01 also. FF hangs completely, gives a "Program is not responding" in the top bar and suddenly by itself it starts to work again. During that time everything else on PC just works fine. Windows 7 Prof 64bit SP1
meegja 10 solutions 149 answers

Helpful Reply

Just got reply from the Mozilla bug reporting: seems that a small amount of people have this issue and it will be solved in FF 8. Here is something that could resolve this bug for now: http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-... I did apply the steps mentioned there and now have to see if it helps :)

Just got reply from the Mozilla bug reporting: seems that a small amount of people have this issue and it will be solved in FF 8. Here is something that could resolve this bug for now: [http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals] I did apply the steps mentioned there and now have to see if it helps :)
Bosshog 0 solutions 1 answers

thanx FF has improved out of sight

thanx FF has improved out of sight