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how can I restore "Clear recent History" tab in Tools menu

Posted

When I click on "Tools," even thought there is a history, the "Clear Recent History" tab is not highlighted - so I cannot clear the history.

When I click on "Tools," even thought there is a history, the "Clear Recent History" tab is not highlighted - so I cannot clear the history.

Additional System Details

Installed Plug-ins

  • iPhoto6
  • Office Live Update v1.0
  • 3.0.40818.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The iLok Client Helper Plug-in v3.4 allows you to use iLok.com to manage your iLok hardware keys. For more information, visit the iLok.com Web site.
  • Shockwave Flash 10.2 r152
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Java Plug-In 2 for NPAPI Browsers

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12758 solutions 117254 answers

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
Make sure that you do not run Firefox in permanent Private Browsing mode. *https://support.mozilla.com/kb/Private+Browsing *You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History" *To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b> * Deselect: [ ] "Permanent Private Browsing mode"