Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when I click on the firefox icon it should go to my Yahoo home page - instead I get a white page with Bad Syntax Request

  • 1 reply
  • 27 have this problem
  • 6 views
  • Last reply by cor-el

martyagius
martyagius
more options

Instead of going to my yahoo home page from the desktop firefox icon - I get a white screen with all the toolbars but the only thing in the browser wind is Bad Syntax Request

Instead of going to my yahoo home page from the desktop firefox icon - I get a white screen with all the toolbars but the only thing in the browser wind is Bad Syntax Request

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"