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when I type name into email TO: it does not pull contact from the contact list

  • 7 replies
  • 1 has this problem
  • 109 views
  • Last reply by cor-el

when I type the first few letters of a name into the TO: or the CC: or the BCC box, my contact list is not accessed and a number of different names present to select. Even if I type in the full name, it will not select the contact from the contact list.

when I type the first few letters of a name into the TO: or the CC: or the BCC box, my contact list is not accessed and a number of different names present to select. Even if I type in the full name, it will not select the contact from the contact list.

All Replies (7)

Are you using a web based email service? If so which one are you using Gmail, Hotmail, Yahoo Mail etc...?

Are your plugins up to date? You can check here http://www.mozilla.com/en-US/plugincheck/ . Let me know if this helps.

All plugins checked and up to date.

Does this happen on multiple computers?

No, one one computer. Does not occur on internet explorer - only on firefox on this computer.

Modified by kljohn

The website may be using autocomplete=off to prevent Firefox from saving that data.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history" >: "Remember search and form history"

You can remove autocomplete=off with a bookmarklet.