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Why do I keep getting error occurred. Please try later again when trying to watch youtube videos


Why do I keep getting "Error occurred. Please try later again." , eveytime when trying to watch youtube videos. I have the latest adobe flash player and java so why can't I watch videos at youtube??

It's very, very, frustrating having had so many people tell me I need to change my browser to you guys at mozilla firefox.

I've tried everything but still cannot view the youtube videos. I have a 32 bit Toshiba laptop.

God bless, I await your reply,


Additional System Details

Sites Affected


Installed Plug-ins

  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.6
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60531.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.


  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

  • Top 10 Contributor
  • Moderator
10780 solutions 97024 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Question owner

Did everything you told me to do yet it stll says: "Error occured. Please try again later." I have cleared the cache and cookies and put firefox in safe mode yet this is a problem that keeps occuring over and over again, yet youtube and firefox and chrome and internet explorer do not help because they all have the same problems - "Error occured. Please try again later."

This is all very, very frustrating because 2 months ago approximately everything was working fine; everyone kept telling me to change to Firefox yet they have the same problems as the other browsers!!!