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how to fix facebook page loading with white screen and text on left side

Posted

When I log into facebook, there is a white screen with the text displayed on left side of screen. I have tried to delete cache and cookies but page will still not display properly. Please help!

Additional System Details

This happened

Every time Firefox opened

This started when...

today July 29, 2011

Installed Plug-ins

  • 3DVIA player(5.0.0.12). For more information, visit the 3DVIA player web site.
  • DjVu Plug-In(external version 6.1.1.1574)
  • Office Plugin for Netscape Navigator
  • NPTURNMED
  • npdnu
  • npdnupdater2
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Provides additional functionality on Facebook. See our web site for details.
  • npmnqmp 989898989877
  • npybrowserplus_2.4.17
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.6
  • iTunes Detector Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • Google Updater pluginhttp://pack.google.com/
  • Google Update
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729) FBSMTWB

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10740 solutions 96657 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Hasan 477 solutions 5600 answers

1) First of all Download & Install Firefox 3.6.19. This version and Firefox 5.0.x are the only Stable and Still Maintained versions of Firefox.

http://www.mozilla.com/en-US/firefox/all-older.html

2) Your User Agent shows that you have the Fast Browser Search toolbar (Fast Browser Search Make The Web Better - FBSMTWB) installed. This toolbar has been causing many problems in the Firefox 3.6.13+ versions. Uninstall that extension.

-> Control Panel > Add or Remove Programs. Uninstall "Fast Browser search protection" and "Fast Browser Search" (MyWebTatoo) (My Tattoons) (mywebtattoo.com) (www.tattoodle.com)

-> Files: fast-browser-search.xml, fbstoolbar.jar, fbstoolbar.manifest http://www.tattoodle.com/uninstall.aspx

See these pages and threads about Fast Browser Search (FBSMTWB in the user agent, Help > About).

3) After all of that has been done, you can see these links:

-> Websites look wrong

https://support.mozilla.com/en-US/kb/Websites%20look%20wrong

-> Problems using Facebook in Firefox

https://support.mozilla.com/en-US/kb/Problems%20using%20Facebook%20in%20Firefox

Check and tell if its working.

Modified by Hasan