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Firefox often crashes when closing tabs

Posted

I've noticed that, when I have multiple tabs open in the same window, FireFox has a tendency to crash when I close one of the tabs. This seems to be more likely when the next tab is still loading. This doesn't seem to happen with closing separate FF windows, or if I move a tab to a new window and then close it.

Also, there is usually no option to send a crash report. I just get a Windows pop up that says firefox has stopped working.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 10.3 r181
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60531.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

Application Basics
Name
Firefox
Version
5.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
CGPS Extension
1.0
true
idvaultaddin@whitesky
Norton Toolbar
2011.7.0.8
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Symantec IPS
3.0
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/
browser.startup.homepage_override.buildID
20110707182747
browser.startup.homepage_override.mstone
rv:5.0.1
extensions.lastAppVersion
5.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1311614767
places.history.expiration.transient_current_max_pages
120763
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.history
false
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.item.cache
true
privacy.item.downloads
false
privacy.item.formdata
false
privacy.item.history
false
privacy.item.passwords
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
Graphics
Adapter Description
ATI Radeon HD 4200
Vendor ID
1002
Device ID
9710
Adapter RAM
256
Adapter Drivers
aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.850.0.0
Driver Date
4-19-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563, font cache n/a)
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)
GPU Accelerated Windows
4/4 Direct3D 10

Hasan 477 solutions 5600 answers

-> Tap ALT key or press F10 to show the Menu Bar

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries

-> go to Tools Menu -> Options -> Advanced -> General -> Remove Checkmark from Warn me when websites try to redirect or reload the page

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window -> Restart Firefox

Check and tell if its working.