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Why can't I open email attachments in Firefox?


I can open my e-mail attachments if I'm in Internet Explorer but I cannot open email attachments if I'm using Firefox. Why?

Additional System Details

This happened

Every time Firefox opened

This started when...

Couple of weeks ago.

Installed Plug-ins

  • Zylom Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Shockwave Flash 10.3 r181
  • iTunes Detector Plug-in
  • 4.0.60531.0
  • Motive Plugin for Mozilla Browsers
  • BlackBerry WebSL Browser Plug-In
  • Google Update


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

catlou9 0 solutions 4 answers

I've been on here for hours trying to figure out where the directions are for this - there's never an answer but finally found it. Go to Tools, Options, Applications and then Help. That's where the instructions are for Firefox File Handling - it helped me alot, although I still like the way IE opens attachments better. I am getting so I really like Firefox though, especially how incredibly fast it is. :)

Modified by catlou9