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how do i disable firefox updates?

Posted

Every time I turn off automatic updates I get a reminder anyway as soon as I restart firefox. the option to disable updates DOES NOT WORK. I also have to type a new question everytime cause there is no way to check what I've already asked and chat support has been down for DAYS. WTF? This is your MAIN product.

how do you have NO/ZERO support options? just go around the net and ask people and hope that someone answers?

Additional System Details

This happened

Every time Firefox opened

This started when...

You guys wrote the software?

Installed Plug-ins

  • getplusplusadobe16253
  • Delivery Network Acceleration by BitTorrentâ„¢
  • BitTorrent Plugin 1
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 8.3.0
  • Google Update
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60531.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Motive Plugin for Mozilla Browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

I've been using another browser since you are currently offering no support options period.

Helper7677 165 solutions 1653 answers

Helpful Reply

"Every time I turn off automatic updates I get a reminder anyway as soon as I restart firefox. the option to disable updates DOES NOT WORK."

  1. You are an update behind in the 3.6.x version of Firefox. The current version is 3.6.18, you have version 3.6.17
  2. To turn off automatic updates (not wise, but here goes):

"I also have to type a new question everytime cause there is no way to check what I've already asked and chat support has been down for DAYS..."

To see your previously asked questions and your replies to questions asked by other users, sign in to the forum, and click "My Contributions" just above the first question on the list.

Sort: Most Recent|Most Requested Show: All|Unsolved|Solved|No Replies|My Contributions


This forum and the Chat page are staffed by uncompensated volunteers. Volunteers are few and sometimes the response/response times suffer as a result.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Adobe PDF Plug-In For Firefox and Netscape 8.3.0 (very, very old)
  1. Check your plugin versions on either of the following links':
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
    • After the installation, start Firefox and check your version again.

Modified by Helper7677

Question owner

THANK YOU! X3!!!

This worked for me.

)
Helper7677 165 solutions 1653 answers

You are welcome.

What worked for you? Did you update to a more current version? Or did you turn off automatic updates?

So that other users can find solutions to previously asked Firefox support questions, please take a couple of minutes to return to the forum, sign in and click "Solved" next to my F I R S T answer above. Thanks.