X
Tap here to go to the mobile version of the site.

Support Forum

how do I uninstall firefox 5

Posted

The time has come to lock this thread, due the language used deteriorating to below standards for this forum. If you need help with a similar Firefox support issue, please Ask a new question, and provide the requested information. Please read the Forum Rules & Guidelines before posting. Thank you from a moderator.

I am an old man. I installed firefox 5 and lost my Zynga toolbar. firefox 5 won't let me install it. so i want to go back. no where does it show me an uninstall. articles don't help. just show me what to click on to get rid of it.

''The time has come to lock this thread, due the language used deteriorating to below standards for this forum. If you need help with a similar Firefox support issue, please '''Ask a new question''', and provide the requested information. Please read the [https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines Forum Rules & Guidelines] before posting. Thank you from a '''moderator'''.'' I am an old man. I installed firefox 5 and lost my Zynga toolbar. firefox 5 won't let me install it. so i want to go back. no where does it show me an uninstall. articles don't help. just show me what to click on to get rid of it.

Modified by the-edmeister

Additional System Details

This happened

Every time Firefox opened

This started when...

today

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Shockwave Flash 10.3 r181
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60531.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

David McRitchie 320 solutions 3092 answers

For those that really need an ancient version of Firefox releases or with the latest of Firefox 3.

You might be better off running two versions of Firefox one for normal use Firefox 5, and one for the Facebook games. Surprised with all of the complaints though that fixes would not have been made for some popular games.

For those that really need an ancient version of Firefox [ftp://ftp.mozilla.org/pub/firefox/releases/ releases] or with the latest of [http://www.mozilla.com/firefox/all-older.html Firefox 3]. You might be better off running two versions of Firefox one for normal use Firefox 5, and one for the Facebook games. Surprised with all of the complaints though that fixes would not have been made for some popular games.
zebra148 1 solutions 21 answers

here is the list for a couple

http:// www. favbrowser. com/download-firefox-4-0-1/


that page links to Firefox 5.0 - support for 4.0.x versions has ended - moderator broke the hyperlink

here is the list for a couple http:// www. favbrowser. com/download-firefox-4-0-1/ ''that page links to Firefox 5.0 - support for 4.0.x versions has ended - moderator broke the hyperlink''

Modified by the-edmeister

Question owner

tried to download from link. when i clicked on 4.01 it goes to 5.0. didn't help.

tried to download from link. when i clicked on 4.01 it goes to 5.0. didn't help.
David McRitchie 320 solutions 3092 answers

I see from another question that Zynga was working on 4.0, so I think I misread your question and you wanted to go back to 4.0 -- that should not be necessary and Mozilla was going to as I understand automatically upgrade extensions' maxVer from 4.* to 5.*.

You don't have to wait for extension writers or in the case between 4.0 and 5.0 for Mozilla to up the maxVersion. There is the "Add-on Compatibility Reporter " extension or you can modify your about:config

http://kb.mozillazine.org/Extensions.checkCompatibility
I see from another question that Zynga was working on 4.0, so I think I misread your question and you wanted to go back to 4.0 -- that should not be necessary and Mozilla was going to as I understand automatically upgrade extensions' maxVer from 4.* to 5.*. You don't have to wait for extension writers or in the case between 4.0 and 5.0 for Mozilla to up the maxVersion. There is the "Add-on Compatibility Reporter " extension or you can modify your about:config :http://kb.mozillazine.org/Extensions.checkCompatibility

Modified by David McRitchie

Question owner

unfortunately I don't understand all this. I am computer illiterate. they should have some way for old farts to just click on a fix. everytime they upgrade it takes us old folks months to recover from it. usually I have to wait for my grandkids to come around and fix everything I've messed up.

unfortunately I don't understand all this. I am computer illiterate. they should have some way for old farts to just click on a fix. everytime they upgrade it takes us old folks months to recover from it. usually I have to wait for my grandkids to come around and fix everything I've messed up.
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40233 answers

@kurtwendt

You can install this extension to force 5.0 "compatibility" with that extension. If it was working in Firefox 4.0, it should work in 5.0.
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

If those extensions work, fine. If not you can use the "compatibility" button in the Add-ons Manager tab to report problems to the developer of each extension.

@kurtwendt You can install this extension to force 5.0 "compatibility" with that extension. If it was working in Firefox 4.0, it should work in 5.0.<br /> https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ If those extensions work, fine. If not you can use the "compatibility" button in the Add-ons Manager tab to report problems to the developer of each extension.
shokahoka@q.com 0 solutions 3 answers

I went to the link listed and could not find ANYTHING that said "Download". Either make this simple, like send me a link TO THE DOWNLOAD, or I will drop you like a bad habit!

You should have told me before I installed this POS what I would LOSE by using it!!!

I went to the link listed and could not find ANYTHING that said "Download". Either make this simple, like send me a link TO THE DOWNLOAD, or I will drop you like a bad habit! You should have told me before I installed this POS what I would LOSE by using it!!!
TLCollier 0 solutions 3 answers

Helpful Reply

I am in a position of helping a friend every time there is an upgrade to Firefox. She is elderly and a distance away so it is a pain in the @$$ to have the same issue with every upgrade. She must have the Yahoo! toolbar on her screen! I also use a few toolbars which are not compatible when an upgrade it made. Now we need to go back to the Firefox 4.0 version and I cannot find where to download it again. Extremely frustrating!

I am in a position of helping a friend every time there is an upgrade to Firefox. She is elderly and a distance away so it is a pain in the @$$ to have the same issue with every upgrade. She must have the Yahoo! toolbar on her screen! I also use a few toolbars which are not compatible when an upgrade it made. Now we need to go back to the Firefox 4.0 version and I cannot find where to download it again. Extremely frustrating!
MarlonM 0 solutions 5 answers

If you click on that link he provided, there is a Add to Firefox button that installs the add-on

'''If you click on that link he provided, there is a ''Add to Firefox'' button that installs the add-on'''
GinaPA 0 solutions 5 answers

I may not be as old as you, but I had problems with version 4 when it came out and Firefox offered a simple link to revert back to the 3.6.18 (which I am still using), without having to go through a bunch of hoops or uninstalling version 4 first, etc. I'd like to try Firefox 5, but I'd also like a similar, simple way to revert back to the latest version 3 if I would encounter the same problems I did when I tried Version 4. Many people offered different options, but no one addressed the basic answer to Kurtwendt's question. Does this mean that there isn't an easy way to revert back to version 3 if a person has problems with version 5?

Thanks....Gina

I may not be as old as you, but I had problems with version 4 when it came out and Firefox offered a simple link to revert back to the 3.6.18 (which I am still using), without having to go through a bunch of hoops or uninstalling version 4 first, etc. I'd like to try Firefox 5, but I'd also like a similar, simple way to revert back to the latest version 3 if I would encounter the same problems I did when I tried Version 4. Many people offered different options, but no one addressed the basic answer to Kurtwendt's question. Does this mean that there isn't an easy way to revert back to version 3 if a person has problems with version 5? Thanks....Gina
shokahoka@q.com 0 solutions 3 answers

That link he sent is about as obvious as a single grain of black sand on a beach.

SEND A DIRECT LINK TO THE APPROPRIATE INFORMATION WITHOUT ALL THE EXTRANEOUS CRAP!!

As things stand this Firefox 5 is about as useful as a Vic20

That link he sent is about as obvious as a single grain of black sand on a beach. SEND A DIRECT LINK TO THE APPROPRIATE INFORMATION WITHOUT ALL THE EXTRANEOUS CRAP!! As things stand this Firefox 5 is about as useful as a Vic20
Qwelldrin 0 solutions 2 answers

I would rather go back to the ancient version 4 or another browser than use 5 that has disabled all extensions except the Java console. Even using the compatibility checker the extensions that used to work in 4 do not work in 5. Version 5 is of no use to me at all if nothing that you set up works. All very good to say that companies should provide version 5 browser extensions. But hey some of these extensions worked in 5 BETA why not in the 5 release version.

I would rather go back to the ancient version 4 or another browser than use 5 that has disabled all extensions except the Java console. Even using the compatibility checker the extensions that used to work in 4 do not work in 5. Version 5 is of no use to me at all if nothing that you set up works. All very good to say that companies should provide version 5 browser extensions. But hey some of these extensions worked in 5 BETA why not in the 5 release version.
rgudlin@gmail.com 0 solutions 1 answers

This page is a joke & firefox is a joke !!! You really think this is funny shoving this !*?# down our throats & not even able to go back to #4 . Hello CHROME !!!

This page is a joke & firefox is a joke !!! You really think this is funny shoving this !*?# down our throats & not even able to go back to #4 . Hello CHROME !!!
quadibloc 0 solutions 2 answers

How do you run two versions of Firefox at once? I installed Firefox 5.0 to a different directory than the one in which Firefox 4.0 is installed. This does let me use both of them. But when I change settings in one, the settings are changed in the other one. When I run one version after running the other version, it checks all the plug-ins for compatibility, so it's acting as if I've done another install.

What do I need to reconfigure so that they run as two completely separate and independent applications, each with their own set of bookmarks, history, settings, and so on?

How do you run two versions of Firefox at once? I installed Firefox 5.0 to a different directory than the one in which Firefox 4.0 is installed. This does let me use both of them. But when I change settings in one, the settings are changed in the other one. When I run one version after running the other version, it checks all the plug-ins for compatibility, so it's acting as if I've done another install. What do I need to reconfigure so that they run as two completely separate and independent applications, each with their own set of bookmarks, history, settings, and so on?
kerframil 6 solutions 53 answers

In response to quadbloc, use Mozilla Firefox, Portable Edition from portableapps.com. It can be 'installed' practically anywhere and each instance is entirely self-contained (the user data is stored in the application folder itself). Hence, you can install and use multiple versions of Firefox without a hitch.

The only snag is that they've removed the link to 4.0.1. You can still find it at other sites though, such as Softpedia.

In response to quadbloc, use [http://portableapps.com/apps/internet/firefox_portable Mozilla Firefox, Portable Edition] from portableapps.com. It can be 'installed' practically anywhere and each instance is entirely self-contained (the user data is stored in the application folder itself). Hence, you can install and use multiple versions of Firefox without a hitch. The only snag is that they've removed the link to 4.0.1. You can still find it at other sites though, [http://www.softpedia.com/progDownload/Portable-Firefox-Download-16882.html such as Softpedia].

Modified by kerframil

kerframil 6 solutions 53 answers

In response to kurtwendt, the FileHippo site is really good about carrying links to older versions. Check it out:

http://www. filehippo. com/download_firefox/
moderator broke the hyperlink - please see the next posting

Look for "Old Versions" on the right hand side and click the link to the 4.0.1 release, which refreshes the page. Then, simply click the "Download This Verson" link to get the installer for 4.0.1.

While installing it is a piece of cake, there is a tricky aspect to this which is that you should uninstall the current version of Firefox first. I'll try to explain that in as simple a fashion as I can:


  1. Click the Windows 'orb' on the taskbar (a menu will pop up)
  2. Where it says "Search programs and files", enter in the word: uninstall
  3. Now look for the "Uninstall a program" entry, which should now be visible in the menu. Click on it.
  4. A new window will pop up showing a list of programs installed on your PC. Locate the entry for Firefox then click it.
  5. Click the Uninstall button a little further up.
  6. Step through and conclude the uninstallation process (basically, keep clicking Next).
In response to kurtwendt, the FileHippo site is really good about carrying links to older versions. Check it out: http://www. filehippo. com/download_firefox/ <br /> ''moderator broke the hyperlink - please see the next posting'' Look for "Old Versions" on the right hand side and click the link to the 4.0.1 release, which refreshes the page. Then, simply click the "Download This Verson" link to get the installer for 4.0.1. While installing it is a piece of cake, there is a tricky aspect to this which is that you should uninstall the current version of Firefox first. I'll try to explain that in as simple a fashion as I can: # Click the Windows 'orb' on the taskbar (a menu will pop up) # Where it says "Search programs and files", enter in the word: uninstall # Now look for the "Uninstall a program" entry, which should now be visible in the menu. Click on it. # A new window will pop up showing a list of programs installed on your PC. Locate the entry for Firefox then click it. # Click the Uninstall button a little further up. # Step through and conclude the uninstallation process (basically, keep clicking Next).

Modified by the-edmeister

the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40233 answers

If you are going to refer users to a non-Mozilla source for older versions of Firefox, please use OldApps.com . OldApps also hosts an official Mozilla mirror on their website - so user's are getting an official version of Firefox, without "extras".

You can get Firefox 4.0.1 from here - http://www.oldapps.com/firefox.php?old_firefox=114


http://www.mozilla.org/community/mirrors.html

This is the "official mirror" section of their website which is under Mozilla's supervision, but 4.0.1 isn't available there any longer.
http://openaccess.oldapps.com/mozilla.org/

edited for clarity

If you are going to refer users to a non-Mozilla source for older versions of Firefox, please use OldApps.com . OldApps also hosts an official Mozilla mirror on their website - so user's are getting an official version of Firefox, without "extras". You can get Firefox 4.0.1 from here - http://www.oldapps.com/firefox.php?old_firefox=114 http://www.mozilla.org/community/mirrors.html This is the "official mirror" section of their website which is under Mozilla's supervision, but 4.0.1 isn't available there any longer. <br /> http://openaccess.oldapps.com/mozilla.org/ ''edited for clarity''

Modified by the-edmeister

kerframil 6 solutions 53 answers

@the-edmesiter: Fair enough, although FileHippo is a reputable site. However, by removing the link, my instructions are effectively broken. As you have only posted a viable link for 4.0.1 which refers to a mirror dumping the user into the FTP directory structure, I would ask you to consider how the OP is supposed to make sense of it, given that he has already described himself as "computer illiterate".

EDIT: 4.0.1 is available from deleted There hardly seems any point in linking to a mirror if it only offers a version with security vulnerabilities that have since been rectified (notwithstanding that 5.0 is obviously safer).


Please do not link to a Mozilla ftp server, that is inappropriate in this forum. "Reputable" or not, that is the rules of this forum. We don't want to have to deal with "extras", like Yahoo that might be included in a version of Firefox that is downloaded from elsewhere,
I posted a link to where user's can download 4.0.1 from OldApps.com.
http://www.oldapps.com/firefox.php?old_firefox=114
Moderator - the-edmeister

@the-edmesiter: Fair enough, although FileHippo is a reputable site. However, by removing the link, my instructions are effectively broken. As you have only posted a viable link for 4.0.1 which refers to a mirror dumping the user into the FTP directory structure, I would ask you to consider how the OP is supposed to make sense of it, given that he has already described himself as "computer illiterate". EDIT: 4.0.1 is available from ''deleted'' There hardly seems any point in linking to a mirror if it only offers a version with security vulnerabilities that have since been rectified (notwithstanding that 5.0 is obviously safer). ----- '''Please do not link to a Mozilla ftp server, that is inappropriate in this forum.''' "Reputable" or not, that is the rules of this forum. We don't want to have to deal with "extras", like Yahoo that might be included in a version of Firefox that is downloaded from elsewhere, <br /> I posted a link to where user's can download 4.0.1 from OldApps.com. <br />http://www.oldapps.com/firefox.php?old_firefox=114 <br /> '''Moderator - the-edmeister'''

Modified by the-edmeister

Redwine 0 solutions 3 answers

FU Firefox, my Google toolbar and gadgets will not work now :(

FU Firefox, my Google toolbar and gadgets will not work now :(
j50pierce 0 solutions 1 answers

Helpful Reply

You guys shouldn't force users to install a new version until it is ready to accept the add-ons,plug-ins, extensions, and toolbars we have established in our browsers. I loved using firefox but now am forced to uninstall it because all my utilities are incompatible. Think of all the advertising you are losing now. NOT SMART. Seems like you've forgotten that a browser is no better than the sum of its parts. E-mail me when you remember that.

You guys shouldn't force users to install a new version until it is ready to accept the add-ons,plug-ins, extensions, and toolbars we have established in our browsers. I loved using firefox but now am forced to uninstall it because all my utilities are incompatible. Think of all the advertising you are losing now. NOT SMART. Seems like you've forgotten that a browser is no better than the sum of its parts. E-mail me when you remember that.