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logging in to hotmail account see I have new messages but cannot read them or read old messages cannot delete, compose, or do anything with messages. I can access hotmail through explorer but would rather continue to use firefox. ritamord@hotmail.com

Posted

How do I open hotmail messages, delete, compose, etc. ? It has stopped working. My hotmail stopped working properly with Firefox. After logging in to my account, I see that I have new messages, but cannot read them, or read the old messages. I cannot delete, compose, or do anything with my messages. I can access hotmail through explorer but would rather continue to use firefox. ritamord@hotmail.com

How do I open hotmail messages, delete, compose, etc. ? It has stopped working. My hotmail stopped working properly with Firefox. After logging in to my account, I see that I have new messages, but cannot read them, or read the old messages. I cannot delete, compose, or do anything with my messages. I can access hotmail through explorer but would rather continue to use firefox. ritamord@hotmail.com

Additional System Details

Sites Affected

http://

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

More Information

I have scanned my computer with bitdefender, used c.c cleaner and spy bot all came up with nothing to report.

cor-el
  • Top 10 Contributor
  • Moderator
12017 solutions 111660 answers

See:



Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Mtr

See: * [/questions/835441] * [/questions/835441#answer-200703] ---- Clear the cache and the cookies from sites that cause problems. "Clear the Cache": * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove Cookies" from sites causing problems: * Tools > Options > Privacy > Cookies: "Show Cookies" Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). * Don't make any changes on the Safe mode start window. * https://support.mozilla.com/kb/Safe+Mode Mtr
johnnyfive 0 solutions 1 answers

SOLVED!

Ok after hours of frustrating trial and error, I solved this on my system. ( I can login to hotmail, but, cant compose, view folders, send etc.)

Change the HTTPS settings: 1.From your browser, login to Hotmail. 2.Click Options (right hand top) 3.More options 4./customizing Hotmail 5./advanced privacy settings 6./using https for extra security 7./goto https settings 8./Use HTTPS automatically. 9./Click save, restart the browser and it worked!

Sometimes you can simply add a "s" to http:// in the address bar, making it https:// Then, your browser should popup asking if you want to always use https:// in which case you click yes and save.

BTW this https tip should work on any browser Mozilla, IE, Chrome etc.


Hope this helps someone out there!

SOLVED! Ok after hours of frustrating trial and error, I solved this on my system. ( I can login to hotmail, but, cant compose, view folders, send etc.) Change the HTTPS settings: 1.From your browser, login to Hotmail. 2.Click Options (right hand top) 3.More options 4./customizing Hotmail 5./advanced privacy settings 6./using https for extra security 7./goto https settings 8./Use HTTPS automatically. 9./Click save, restart the browser and it worked! Sometimes you can simply add a "s" to http:// in the address bar, making it https:// Then, your browser should popup asking if you want to always use https:// in which case you click yes and save. BTW this https tip should work on any browser Mozilla, IE, Chrome etc. Hope this helps someone out there!