I keep getting a window that pops up saying to install updates. It opens and say "connecting to the update server" and thats it. It never does anything. Any help?
I am running Firfox 4.0. When I aopen it up, a window appears that ask me to download updates. I click next and it says "connecting to update server". That is all it does, I have let it run for 30 mins and nothing changes. I have also disabled my firewall and still nothing. Any suggestions?
I am running Firfox 4.0. When I aopen it up, a window appears that ask me to download updates. I click next and it says "connecting to update server". That is all it does, I have let it run for 30 mins and nothing changes. I have also disabled my firewall and still nothing. Any suggestions?
All Replies (1)
Please do the following.
- Go to Download Firefox 4.0.1 and download the installation file to your desktop.
- Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
- Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox
- Finally run the installation file you downloaded to the desktop earlier.
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.
After you complete the installation, please go to the Plugins Check page and update where necessary.