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why is hardware acceleration not working?

Posted

Hi. I own an ASUS N61JV-X2 notebook PC. I am using Mozilla Firefox 4.0.1 for Microsoft Windows 7 Ultimate 64 bit. My laptop comes with two graphics cards: an Intel HD GPU and a nVIDIA GeForce GT 325M with 1 GB DDR3 VRAM GPU. It also comes with nVIDIA Optimus technology. I configured my nVIDIA Control Panel to make Mozilla Firefox utilize my nVIDIA GeForce GT 325M GPU when I launch the web browser.

Currently, it is not utilizing my nVIDIA GeForce GT 325M GPU. When I type in about:support, it lists my Intel HD Graphics as the GPU being used with both Direct2D Enabled and DirectWrited Enabled set to true and GPU Accelerated Windows showing 1/1 Direct3D 10.

This is not correct. It used to show my nVIDIA GeForce GT 325M GPU with 1 GB of VRAM.

I left a thread on the nVIDIA support forums, but no one has replied yet so I thought to contact Mozilla regarding this problem.

How do I enable Mozilla Firefox to use hardware acceleration so that it utilizes my nVIDIA GeForce GT 325M GPU again?

For the record, I did turn on use hardware acceleration when available under the Advanced tab within my Mozilla Firefox configuration settings.

Hi. I own an ASUS N61JV-X2 notebook PC. I am using Mozilla Firefox 4.0.1 for Microsoft Windows 7 Ultimate 64 bit. My laptop comes with two graphics cards: an Intel HD GPU and a nVIDIA GeForce GT 325M with 1 GB DDR3 VRAM GPU. It also comes with nVIDIA Optimus technology. I configured my nVIDIA Control Panel to make Mozilla Firefox utilize my nVIDIA GeForce GT 325M GPU when I launch the web browser. Currently, it is not utilizing my nVIDIA GeForce GT 325M GPU. When I type in about:support, it lists my Intel HD Graphics as the GPU being used with both Direct2D Enabled and DirectWrited Enabled set to true and GPU Accelerated Windows showing 1/1 Direct3D 10. This is not correct. It used to show my nVIDIA GeForce GT 325M GPU with 1 GB of VRAM. I left a thread on the nVIDIA support forums, but no one has replied yet so I thought to contact Mozilla regarding this problem. How do I enable Mozilla Firefox to use hardware acceleration so that it utilizes my nVIDIA GeForce GT 325M GPU again? For the record, I did turn on use hardware acceleration when available under the Advanced tab within my Mozilla Firefox configuration settings.

Additional System Details

This happened

Every time Firefox opened

This started when...

05/30/2011 after I ran combofix

Installed Plug-ins

  • BitDefender QuickScan Web Netscape Plugin
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • RockMelt Update
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • iTunes Detector Plug-in
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • Garmin Communicator Plug-In 2.9.3.0
  • GEPlugin
  • 4.0.60310.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Google Update
  • Version 1.1.9, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

Application Basics
Name
Firefox
Version
4.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Symantec IPS
2.0
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Norton Toolbar
5.6
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
LastPass
1.73.0
true
support@lastpass.com
WOT
20110323
true
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
KeyScrambler
2.8.0.1
true
keyscrambler@qfx.software.corporation
NoScript
2.1.0.5
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Feedback
1.1.1
true
testpilot@labs.mozilla.com
UltraSurf Firefox Tool
2.0
true
{5B52016C-D097-4aec-BE61-9F129D8FDDBA}
Adblock Plus
1.3.8
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
BetterPrivacy
1.51
true
{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
BitDefender QuickScan
0.9.9.93
true
{e001c731-5e37-4538-a5cb-8168736a2360}
Tab Mix Plus
0.3.8.6
true
{dc572301-7619-498c-a57d-39143191b318}
Skype extension
5.3.0.7550
true
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.link.open_newwindow.restriction
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
chrome://ubufox/locale/ubufox.properties
browser.startup.homepage_override.buildID
20110413222027
browser.startup.homepage_override.mstone
rv:2.0.1
extensions.lastAppVersion
4.0.1
gfx.direct2d.force-enabled
true
gfx.font_rendering.directwrite.enabled
true
layers.acceleration.force-enabled
true
mozilla.widget.render-mode
6
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1306814337
places.history.expiration.transient_current_max_pages
251076
print.print_printer
Canon MX870 series Printer
print.printer_Canon_MX870_series_Printer.print_bgcolor
false
print.printer_Canon_MX870_series_Printer.print_bgimages
false
print.printer_Canon_MX870_series_Printer.print_command
print.printer_Canon_MX870_series_Printer.print_downloadfonts
false
print.printer_Canon_MX870_series_Printer.print_edge_bottom
0
print.printer_Canon_MX870_series_Printer.print_edge_left
0
print.printer_Canon_MX870_series_Printer.print_edge_right
0
print.printer_Canon_MX870_series_Printer.print_edge_top
0
print.printer_Canon_MX870_series_Printer.print_evenpages
true
print.printer_Canon_MX870_series_Printer.print_footercenter
print.printer_Canon_MX870_series_Printer.print_footerleft
&PT
print.printer_Canon_MX870_series_Printer.print_footerright
&D
print.printer_Canon_MX870_series_Printer.print_headercenter
print.printer_Canon_MX870_series_Printer.print_headerleft
&T
print.printer_Canon_MX870_series_Printer.print_headerright
&U
print.printer_Canon_MX870_series_Printer.print_in_color
true
print.printer_Canon_MX870_series_Printer.print_margin_bottom
0.5
print.printer_Canon_MX870_series_Printer.print_margin_left
0.5
print.printer_Canon_MX870_series_Printer.print_margin_right
0.5
print.printer_Canon_MX870_series_Printer.print_margin_top
0.5
print.printer_Canon_MX870_series_Printer.print_oddpages
true
print.printer_Canon_MX870_series_Printer.print_orientation
0
print.printer_Canon_MX870_series_Printer.print_page_delay
50
print.printer_Canon_MX870_series_Printer.print_paper_data
1
print.printer_Canon_MX870_series_Printer.print_paper_height
11.00
print.printer_Canon_MX870_series_Printer.print_paper_size_type
0
print.printer_Canon_MX870_series_Printer.print_paper_size_unit
0
print.printer_Canon_MX870_series_Printer.print_paper_width
8.50
print.printer_Canon_MX870_series_Printer.print_reversed
false
print.printer_Canon_MX870_series_Printer.print_scaling
1.00
print.printer_Canon_MX870_series_Printer.print_shrink_to_fit
true
print.printer_Canon_MX870_series_Printer.print_to_file
false
print.printer_Canon_MX870_series_Printer.print_unwriteable_margin_bottom
0
print.printer_Canon_MX870_series_Printer.print_unwriteable_margin_left
0
print.printer_Canon_MX870_series_Printer.print_unwriteable_margin_right
0
print.printer_Canon_MX870_series_Printer.print_unwriteable_margin_top
0
privacy.cpd.extensions-tabmix
true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.OCSP.require
true
security.warn_entering_secure
true
security.warn_leaving_secure
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics
Vendor ID
8086
Device ID
0046
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2361
Driver Date
4-10-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563, font cache n/a)
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)
GPU Accelerated Windows
1/1 Direct3D 10

theoa 0 solutions 1 answers

I am having the same issue as wellwu with FF 4.0.1.

My computer is a Dell / Alienware MX11R3 with Nvidia GeForce GT 540m and Intel HD 3000 display adapters.

The issue does not occur with the Google Chrome browser. On Chrome the Nvidia drivers load automatically. WebGL works fine.

I am not sure how to find out if the Nvidia adapter is working on IE 9.

Anybody have any thoughts on this issue?

I am having the same issue as wellwu with FF 4.0.1. My computer is a Dell / Alienware MX11R3 with Nvidia GeForce GT 540m and Intel HD 3000 display adapters. The issue does not occur with the Google Chrome browser. On Chrome the Nvidia drivers load automatically. WebGL works fine. I am not sure how to find out if the Nvidia adapter is working on IE 9. Anybody have any thoughts on this issue?
dividedpie 0 solutions 1 answers

Same exact issue here. I'd love to use Firefox 4.x, but will hold off for now until this issue is fixed. I've tried to add firefox.exe to the NVIDIA control panel, but to no avail. Latest drivers are installed.

Same exact issue here. I'd love to use Firefox 4.x, but will hold off for now until this issue is fixed. I've tried to add firefox.exe to the NVIDIA control panel, but to no avail. Latest drivers are installed.
samhir 0 solutions 1 answers

i have exactly the same issue with my ASUS 1215N, but this happened after using combofix, i think that combofix deteriorate the nvidia optimus switching so i tried to join the log file of combofix but this blog don't allow it :(

i have exactly the same issue with my ASUS 1215N, but this happened after using combofix, i think that combofix deteriorate the nvidia optimus switching so i tried to join the log file of combofix but this blog don't allow it :(

Modified by samhir