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Just upgraded to Firefox 4 and now my Norton tool bar is gone due to incompatability, how can I go back to my previous Fire fox version?

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  • Last reply by TonyE

ryca9599
ryca9599
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Is there going to be a fix for this issue, if not I would like to go back to my previous version of Fire fox.

Is there going to be a fix for this issue, if not I would like to go back to my previous version of Fire fox.

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TonyE
TonyE
  • Moderator
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Symantec are due to release updates very soon to make their add-ons work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

Pending this update, you can go back to Firefox 4.0, their add-ons work in that version. You can get Firefox 4.0 from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0/win32/ - you need to select the folder for your language, you can then download and run the Firefox 4 setup file to install it.

If you do install Firefox 4.0 temporarily turn off automatic updates until Symantec update their add-ons. To do that in the Firefox options window, go to the Advanced panel, and then the Update tab and de-select the option to automatically check for updates to Firefox.