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Movie Not Loaded. (Flash Movie)

Posted

when i visit a particular site to watch flash movie, i get a message saying : "Movie Not Loaded" But when i check the same site on IE or Google Chrome, the movie loads.

This issue started after i updated to the latest Firefox 4.0.1. I had also updated the flash plugins but still the same problem.

Additional System Details

Sites Affected

http://www.auntiesbeads.com/How-to-Use-Crimp-Beads-Video_p_4166.html

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.4"
  • 12.0.1.647
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Delivery Network Acceleration by BitTorrent™
  • Google Update
  • Shockwave Flash 10.2 r159
  • iTunes Detector Plug-in
  • DivX Web Player version 2.1.1.94
  • DivX VOD Helper Plug-in
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • 4.0.60310.0
  • Office Live Update v1.5
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

Application Basics
Name
Firefox
Version
4.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Read It Later
2.1.1
true
isreaditlater@ideashower.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Google Toolbar for Firefox
7.1.20101113Wb1
true
{3112ca9c-de6d-4884-a869-9855de68056c}
LibertyGuard
2.01
true
{9D7B21FA-0991-472C-8F8E-2CD6CC1CB7BC}
CoolPreviews
3.2
true
{CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B}
Ask Toolbar for Firefox
2.1.0.5
false
{E9A1DEE0-C623-4439-8932-001E7D17607D}
AI Roboform Toolbar for Firefox
6.9.93
false
{22119944-ED35-4ab1-910B-E619EA06A115}
AVG Security Toolbar
6.103.018.001
true
avg@igeared
Search Helper Extension
1.0
false
{27182e60-b5f3-411c-b545-b44205977502}
SearchPredict
1.0.1.0
true
searchpredict@speedbit.com
SpeedBit Video Downloader
2.3.1
false
{0329E7D6-6F54-462D-93F6-F5C3118BADF2}
DivX Plus Web Player HTML5 <video>
2.1.1.94
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
DivX HiQ
2.1.1.94
false
{6904342A-8307-11DF-A508-4AE2DFD72085}
AVG Safe Search
10.0.0.1209
true
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
RealPlayer Browser Record Plugin
14.0.3
true
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Conduit Engine
3.3.3.2
false
engine@conduit.com
Vuze Remote Community Toolbar
3.3.3.2
false
{ba14329e-9550-4989-b3f2-9732e92d17cc}
Ant Video Downloader
2.3.0
true
anttoolbar@ant.com
AutoProxy
0.4b2.2011041023
true
autoproxy@autoproxy.org
TweakTube
1.0.5
true
{15e67a59-bd3d-49ae-90dd-b3d3fd14c2ed}
FlashGot
1.2.9.3
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
DownloadHelper
4.8.6
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Flash and Video Download
0.2
true
{bee6eb20-01e0-ebd1-da83-080329fb9a3a}
Easy Youtube Video Downloader
4.1
true
{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}
Download Statusbar
0.9.8
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownThemAll!
2.0.2
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
DNA
1.0.0.1
false
{d5bc46d8-67c7-11dc-8c1d-0097498c2b7a}
Java Console
6.0.21
true
{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Java Console
6.0.22
true
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.23
true
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console
6.0.24
true
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind
true
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://mail.yahoo.com/
browser.startup.homepage_override.buildID
20110413222027
browser.startup.homepage_override.mstone
rv:2.0.1
extensions.lastAppVersion
4.0.1
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
keyword.URL
http://mp3rocketsearch.com/?prt=mp3rockettb02ff&clid=cef2a425b2e84122b2a4ac19245b6168&Keywords=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1304411433
places.history.expiration.transient_current_max_pages
62344
places.last_vacuum
1301840536
print.print_printer
Xerox WorkCentre M118 PCL 6
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_bgcolor
false
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_bgimages
false
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_command
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_downloadfonts
false
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_edge_bottom
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_edge_left
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_edge_right
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_edge_top
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_evenpages
true
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_footercenter
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_footerleft
&PT
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_footerright
&D
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_headercenter
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_headerleft
&T
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_headerright
&U
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_in_color
true
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_margin_bottom
0.5
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_margin_left
0.5
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_margin_right
0.5
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_margin_top
0.5
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_oddpages
true
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_orientation
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_pagedelay
500
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_paper_data
9
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_paper_height
11.00
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_paper_size_type
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_paper_size_unit
1
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_paper_width
8.50
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_reversed
false
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_scaling
1.00
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_shrink_to_fit
true
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_to_file
false
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_unwriteable_margin_bottom
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_unwriteable_margin_left
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_unwriteable_margin_right
0
print.printer_HP_Deskjet_D4300_series_(Copy_2).print_unwriteable_margin_top
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_bgcolor
false
print.printer_Xerox_WorkCentre_M118_PCL_6.print_bgimages
false
print.printer_Xerox_WorkCentre_M118_PCL_6.print_command
print.printer_Xerox_WorkCentre_M118_PCL_6.print_downloadfonts
false
print.printer_Xerox_WorkCentre_M118_PCL_6.print_edge_bottom
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_edge_left
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_edge_right
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_edge_top
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_evenpages
true
print.printer_Xerox_WorkCentre_M118_PCL_6.print_footercenter
print.printer_Xerox_WorkCentre_M118_PCL_6.print_footerleft
&PT
print.printer_Xerox_WorkCentre_M118_PCL_6.print_footerright
&D
print.printer_Xerox_WorkCentre_M118_PCL_6.print_headercenter
print.printer_Xerox_WorkCentre_M118_PCL_6.print_headerleft
&T
print.printer_Xerox_WorkCentre_M118_PCL_6.print_headerright
&U
print.printer_Xerox_WorkCentre_M118_PCL_6.print_in_color
true
print.printer_Xerox_WorkCentre_M118_PCL_6.print_margin_bottom
0.236111119389534
print.printer_Xerox_WorkCentre_M118_PCL_6.print_margin_left
0.236111119389534
print.printer_Xerox_WorkCentre_M118_PCL_6.print_margin_right
0.236111119389534
print.printer_Xerox_WorkCentre_M118_PCL_6.print_margin_top
0.236111119389534
print.printer_Xerox_WorkCentre_M118_PCL_6.print_oddpages
true
print.printer_Xerox_WorkCentre_M118_PCL_6.print_orientation
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_pagedelay
500
print.printer_Xerox_WorkCentre_M118_PCL_6.print_paper_data
9
print.printer_Xerox_WorkCentre_M118_PCL_6.print_paper_height
11.00
print.printer_Xerox_WorkCentre_M118_PCL_6.print_paper_size_type
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_paper_size_unit
1
print.printer_Xerox_WorkCentre_M118_PCL_6.print_paper_width
8.50
print.printer_Xerox_WorkCentre_M118_PCL_6.print_reversed
false
print.printer_Xerox_WorkCentre_M118_PCL_6.print_scaling
1.00
print.printer_Xerox_WorkCentre_M118_PCL_6.print_shrink_to_fit
true
print.printer_Xerox_WorkCentre_M118_PCL_6.print_to_file
false
print.printer_Xerox_WorkCentre_M118_PCL_6.print_unwriteable_margin_bottom
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_unwriteable_margin_left
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_unwriteable_margin_right
0
print.printer_Xerox_WorkCentre_M118_PCL_6.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce Go 6100
Vendor ID
10de
Device ID
0247
Adapter RAM
64
Adapter Drivers
nvd3dum
Driver Version
7.15.11.7991
Driver Date
6-24-2009
Direct2D Enabled
Blocked on your graphics driver. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled
false (7.0.6002.18409, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/1

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


You can also try "Reset all user preferences to Firefox defaults" on the Troubleshoot Firefox issues using Safe Mode start window.


In Firefox 4 you can use one of these to start in Troubleshoot Firefox issues using Safe Mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

Question owner

Hi cor-el, your suggestion solved the problem. The video loads in safe mode. But how do i fix the cause of the problem when i restart to normal mode?

What extension could be the problem?

How do i narrow the trouble extension or plugin in normal mode?

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

asifkhan316@gmail.com 0 solutions 1 answers

Helpful Reply

I had the same problem. I tried all the solutions above from cor-el without any luck.

But after clearing offline storage, youtube started working again.

Tool -> Options -> Advanced -> Network -> Clean Now (under Offline Storage)